81 - Taylor Cavanah | PetDesk

Client communication is one of the most important things a veterinary clinic can do, but they might not go as far in facilitating it as they should. This week, Shawn & Ivan are joined by Taylor Cavanah of PetDesk to discuss effective client communication. Taylor recommends The Challenger Sale by Matthew Dixon & Brent Adamson (amzn.to/3nZ4rKD), For Entrepreneurs by David Skok (bit.ly/38XecV4), & Spook Country by William Gibson (amzn.to/3bUHUfE). Learn more about Taylor at https://petdesk.com/about-us/.