Rumors and Recalls: Responding to Negative Reports about Veterinary Products

A tough topic you'll encounter at some point in your veterinary career is some sort of recall. These recalls and worries can be about medications, pet foods, and pet accessories, encompassing a wide gamut of products and services we recommend to the pet-owning public, and suddenly, somebody says there's a problem. This week, we want to discuss what you should do if you encounter one of these rumors or recalls and how you can better communicate with your clients and stay ahead of hysteria.  Join hosts Dr. Ernie Ward and Beckie Mossor, RVT, MPA, as they share their experiences with veterinary rumors and recalls. They offer their experiences and tips on how you should respond and why education is the foundation of better professional communication. If you like this type of content, please go to Apple Podcasts or your favorite player and leave us a 5-star review. Your stars help us reach more of our colleagues! Thank you! Please share your opinions and experiences with us on Facebook or Instagram at @VeterinaryViewfinder or email us at [email protected]. #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast