Shooting the shiz with Balto's Marc Bernstein 001

The first in a new collaborative series where Kane Simms, founder of VUX World and host of this VUX World podcast, and Marc Bernstein, CEO at Balto and host of the Reimagining the Contact Centre podcast, join forces to discuss and analyse broader technology and customer behaviour trends, and how it relates to the adoption and usage of AI.In this first episode, we discuss:The impossibility of finding a note-taking app that does it allCapability provision vs productThe value and challenges of tech starting in academiaBrain-machine interfacesThe pace of tech advancement vs the pace of consumer adoptionHow the pandemic opened our acceptance to adopt new techDeepfakes and AI literacyFinding the truthThe inevitability of dominating market leadersMarket volatility and quality Linkshttps://gettingthingsdone.com/https://www.amazon.co.uk/Skin-Game-Hidden-Asymmetries-Daily/dp/0241247470Morgan Freeman DeepfakeFind out more about BaltoFind out more about VUX World Hosted on Acast. See acast.com/privacy for more information.

Om Podcasten

Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more.We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly.“One of the most consistently insightful and deeply respected podcasts in the industry”Bradley Metrock, Score Publishing Hosted on Acast. See acast.com/privacy for more information.