An Introduction to AI & Automation in General Practice

In the first of our series of innovation podcasts, two PM Supporters Jenny Partridge & Sue Scott discuss how and why AI & Automation can make general practice more effective. Jenny is the Innovation Manager from Health Innovation Kent Surrey Sussex and answers questions posed by Sue such as – how do you start in this daunting world of AI? Jenny identifies some quick wins - registrations, repeat prescriptions and lab results and suggests what your next steps might be. Sue and Jenny also look at change fatigue and how to introduce innovation when the team is at full capacity. Automation of admin tasks- examples of products & further reading BetterLetter  GP Automate  Healthtech1   Rapid Health Case study: Transforming primary care access and efficiency through Smart Triage An evaluation of Rapid Health’s Smart Triage at The Groves Medical Centre eGPlearning - eGPlearning (episodes 488 & 489) Administrative triage using digital tools in General Practice - elearning for healthcare Innovation Checklist: Innovations and New Ways of Working - Wessex LMCs Digital Resources Hub | Health Innovation Wessex Innovation Portal - Health Innovation South West