CELab: The Customer Education Lab

En podcast af CELab - Torsdage

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143 Episoder

  1. Episode 63 - 2021 State of Customer Education Industry: TSIA & Thought Industries Reports

    Udgivet: 11.6.2021
  2. Episode 62 - Debbie Smith - Certification for SaaS Businesses

    Udgivet: 28.5.2021
  3. Episode 61 - Sam Cummings - Inspiring, Cultivating, and Distributing Success through Learning

    Udgivet: 14.5.2021
  4. Episode 60 - Gagne's Nine Events of Instruction

    Udgivet: 29.4.2021
  5. Episode 59 - Steve Cornwell Discusses the Evolution of Customer Education and Learning Ops

    Udgivet: 16.4.2021
  6. Episode 58 - Orchestrated Onboarding with Donna Weber

    Udgivet: 30.3.2021
  7. Episode 57 - Brian Childs Shares a Training Maturity Model to Grow and Scale Customer Education Teams

    Udgivet: 19.3.2021
  8. Episode 56 - Michael Harnum from @ESGsuccess Tells Us Why Customer Education and Customer Success are Really the Same Business and Walks Us Through a Maturity Model for Both

    Udgivet: 5.3.2021
  9. Episode 55 - Product-Focused Afterthought - Exploring Customer Education’s Role in Customer Success with Lincoln Murphy

    Udgivet: 19.2.2021
  10. Episode 54 - Eugene Lee Takes the Investor View on Customer Education

    Udgivet: 4.2.2021
  11. Episode 53 - Exploring Consolidated Learning Strategies with Ted Blosser

    Udgivet: 22.1.2021
  12. Episode 52 - What Can David Bowie Teach Us About Customer Education

    Udgivet: 8.1.2021
  13. Episode 51 - COGNITION 2020 - 6 Principles to Building a Customer Education Program

    Udgivet: 10.12.2020
  14. Episode 50 - CELab Anniversary Special

    Udgivet: 25.11.2020
  15. Episode 49 - Customer Education Conferences Recap 2020

    Udgivet: 12.11.2020
  16. Episode 48 - CELab Live Mailbag

    Udgivet: 29.10.2020
  17. Episode 47 - Carla Torgerson Explains Microlearning for Customer Education Professionals

    Udgivet: 13.10.2020
  18. Episode 46 - Instructional Design 101 - Bloom's Taxonomy

    Udgivet: 24.9.2020
  19. Episode 45 - Maria Manning-Chapman - Free and Fee - What Customer Education Professionals Need to Know about Education Services

    Udgivet: 9.9.2020
  20. Episode 44 - Chip Ramsey - Start with Science

    Udgivet: 25.8.2020

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CELab is the Customer Education Lab for Innovative Customer Success, Enablement, and Marketing Teams. Our mission is to explore how to build Customer Education programs, experiment with new approaches, and exterminate the myths and bad advice that stop growth dead in its tracks.

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