CHURN FM
En podcast af Andrew Michael
290 Episoder
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EP29 | Nick Franklin (ChartMogul) - Why retention is your #1 weapon to drive expansion revenue and how to track it
Udgivet: 2.10.2019 -
EP 28 | Omid Razavi (ServiceNow) - Preventing churn by building out a product success team
Udgivet: 25.9.2019 -
EP27 | Jenny Campbell (DiscoverOrg) - 3 crucial customer health metrics you should monitor to prevent churn
Udgivet: 18.9.2019 -
EP26 | Yu-Kai Chou - Gamification: 4 phases of a “Player’s Journey” and how it can help you improve retention
Udgivet: 11.9.2019 -
EP25 | Vinay Bhagat (TrustRadius) - How to increase customer retention by adapting to the modern buyer’s journey
Udgivet: 4.9.2019 -
EP24 | Guillaume Cabane - 4 Simple churn crushing tactics to unlock hyper-growth for your startup
Udgivet: 28.8.2019 -
EP23 | Eleanor Dorfman - Faster is not always better: How Segment improved retention by adding friction to their onboarding process
Udgivet: 21.8.2019 -
EP22 | Michael Redbord - How HubSpot turns customers into marketers by creating a customer-driven culture
Udgivet: 14.8.2019 -
EP21 | Jinny Oh (Wandr) - How product strategy and UX design impact churn
Udgivet: 7.8.2019 -
EP20 | John Gleeson - How KeepTruckin keeps a near-perfect customer retention rate
Udgivet: 31.7.2019 -
EP19 | Wes Bush (ProductLed Institute) - Product-led growth, a buzz word or just good business?
Udgivet: 24.7.2019 -
EP18 | Tina Todorovic - How this early-stage startup used instructional videos to curb churn
Udgivet: 17.7.2019 -
EP17 | Stephen Levin (Zapier) - Why churn cannot be measured with a single number
Udgivet: 10.7.2019 -
EP16 | David Skok (Matrix Partners) - Why churn is a critical metric for investors to understand when evaluating a startup
Udgivet: 3.7.2019 -
EP15 | April Dunford - How to develop a retention building product positioning
Udgivet: 26.6.2019 -
EP14 | Dennis Kayser - How Forecast uses predictive modelling to combat churn
Udgivet: 19.6.2019 -
EP13 | Andrus Purde - How user acquisition impacts churn and how to measure it effectively
Udgivet: 12.6.2019 -
EP12 | Patrick Campbell - How Profitwell increased their customer lifetime value from $6k to $150K
Udgivet: 5.6.2019 -
EP11 | Mike Fiorillo - How Invision accidentally increased retention by focusing on virality
Udgivet: 29.5.2019 -
EP10 | Julie Hogan (Drift) - Drift's focus on their customer's success and it's churn crushing effects
Udgivet: 22.5.2019
CHURN FM is the podcast for subscription economy pros. Every Wednesday we hear how the world’s fastest growing companies are tackling churn and using retention & engagement to fuel their growth.