32 Episoder

  1. Developing a scalable customer feedback strategy with Squarespace's Rapha Fontes

    Udgivet: 2.10.2023

  2. Improving operations through customer-centricity with Wine.com’s Addie Wallace

    Udgivet: 20.9.2023

  3. How companies can support the well-being of their support team with Tade Anzalone at Calm

    Udgivet: 6.9.2023

  4. Democratizing creativity through AI with The New Yorker's Matthew Hutson

    Udgivet: 23.8.2023

  5. Why self-service and the employee experience drive cost savings with Virgin Pulse’s Michael Pace

    Udgivet: 9.8.2023

  6. How an iconic luxury retailer embraced phygital experiences, with Liberty London’s Ian Hunt

    Udgivet: 26.7.2023

  7. Keeping the human touch in an AI-driven future

    Udgivet: 12.7.2023

  8. How AI will help businesses understand customers better with Zendesk’s Cristina Fonseca

    Udgivet: 28.6.2023

  9. The customer-first strategy: why it's crucial to your business

    Udgivet: 14.6.2023

  10. The role of AI in self-service and knowledge management — Kajabi's Jared Loman and Zendesk's Maddie Hoffman

    Udgivet: 31.5.2023

  11. How AI can enhance the customer experience and control costs — Kajabi’s Jared Loman and Zendesk’s Caitlin Keohane

    Udgivet: 17.5.2023

  12. Conversations with Zendesk: The Podcast

    Udgivet: 3.5.2023

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Welcome to Zendesk Insights, your front-row seat to the future of customer service. As the pace of change accelerates, we're sitting down with the leaders, disruptors, and innovators reshaping CX. From emerging tech to the latest trends transforming the industry, we bring you the insights that will keep your business moving forward. Like and subscribe to receive new episodes as they come out. Visit https://www.zendesk.com/zendesk-insights/ for updates, bonus content, and more.

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