The Customer First Show
En podcast af Customer Experience
12 Episoder
-
"Unlocking The Creative Mind To Create Positive Impact For Your Team And Your Customers"
Udgivet: 10.2.2021 -
"The Importance Of Your Employees In Delivering An Awesome CX"
Udgivet: 10.2.2021 -
"Understanding Your Customer's Wants & Needs To Shape Your CX Offering"
Udgivet: 4.1.2021 -
"Don't Drop The CX Baton In Your Organisation"
Udgivet: 4.1.2021 -
"Using Customer & Employee Feedback To Influence Your Strategy"
Udgivet: 17.9.2020 -
"Putting Amazing Into Your Own Customer Service"
Udgivet: 17.9.2020 -
Lace Up Your CX Boots And Get Climbing
Udgivet: 1.7.2020 -
Creative and immersive tactics
Udgivet: 7.1.2020 -
CX is more than just an initiative
Udgivet: 7.1.2020 -
“What gets measured and mapped gets managed; a framework for improving customer experiences”
Udgivet: 17.12.2019 -
“How to achieve Insights Excellence: a culture of measurement and change”
Udgivet: 17.12.2019 -
“The evolution of customer centric culture. Doing the right things at the right time”
Udgivet: 17.12.2019
1 / 1
A series of interviews with global CX experts who share their knowledge and insights on CX best practices
