Customer Service Academy
En podcast af Tony Johnson
140 Episoder
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158: 8 Hospitality Insights to Improve Your Customer Experience
Udgivet: 1.6.2024 -
157: Building Customer Loyalty Through Sustainability With Christy Cook
Udgivet: 19.5.2024 -
156: Your 5 Step Roadmap to Customer Centricity
Udgivet: 22.4.2024 -
155: Smarter Chatbots + AI to Delight Customers With Peter Voss
Udgivet: 8.4.2024 -
154: 7 Tips to Selecting Your Customer Experience Leader
Udgivet: 26.3.2024 -
153: Using Pattern of Management To Drive Customer + Employee Experiences
Udgivet: 9.3.2024 -
152: Understanding Customers With Dave Norton
Udgivet: 1.3.2024 -
151: Great Employee Experiences = Great Customer Experiences
Udgivet: 28.1.2024 -
150: Human-Level Customer Experience From A.I. With Nikola Mrkšić
Udgivet: 13.1.2024 -
149: Customer Experience Trends for 2024
Udgivet: 30.12.2023 -
148: Creating Magnetizing Experiences in Corporate Real Estate With Simon Elliot
Udgivet: 10.12.2023 -
147: Win the Holiday Hustle to Delight Your Customers and Employees
Udgivet: 25.11.2023 -
146: Strengths Based, Trauma Informed Marketing and Experiences With Kat Kennan
Udgivet: 17.11.2023 -
145: 10 Effective Team and Customer Communication Strategies
Udgivet: 5.11.2023 -
144: Spooktacular Leadership Lessons From Halloween
Udgivet: 27.10.2023 -
143: Leading Digital Product Strategy and Transformation with Jonathon Hensley
Udgivet: 14.10.2023 -
142: Getting the Most Out of Customer Service Week (and CX Day)
Udgivet: 1.10.2023 -
141: 5 Step Framework to Protect Quality and Experience
Udgivet: 19.9.2023 -
140 Leadership Mindset for Growth With James Saliba
Udgivet: 9.9.2023 -
139: Simplified Journey Mapping to Grow Your Customer Loyalty (and Sales)
Udgivet: 26.8.2023
Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and will share strategies and tactics that work in the real world on the front lines of service. Who's ready to IGNITE YOUR SERVICE! Learn more today at https://www.igniteyourservice.com/comeback. You can also email me at [email protected] or call/text 606-356-7447.
