Customer Support Leaders
En podcast af Charlotte Ward
341 Episoder
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227: Fireside with Nate Brown
Udgivet: 10.12.2021 -
226: 99 Weeks Done
Udgivet: 4.12.2021 -
Week 100 Teaser
Udgivet: 26.11.2021 -
From The Archives: Ep 150: Fireside with Mo McKibbin
Udgivet: 19.11.2021 -
From The Archives: Ep 146: Fireside with Tue Søttrup
Udgivet: 12.11.2021 -
From The Archives: Ep 142: Diversity and Inclusion with Antonio King
Udgivet: 5.11.2021 -
From The Archives: Ep 140: Scary Support Stories with Todd Curtis
Udgivet: 29.10.2021 -
From The Archives: Ep 136: Scary Support Stories with Matt Dale
Udgivet: 22.10.2021 -
From The Archives: Ep 134: Support’s Relationship to Sales with Nicholas Zeisler
Udgivet: 15.10.2021 -
From The Archives: Ep 129: Support’s Relationship to Product with Andrea Saez
Udgivet: 8.10.2021 -
From The Archives: Ep 123: Freelancing in Support with Andrei Kamarouski
Udgivet: 1.10.2021 -
From The Archives: Ep 117: CSAT with Mo McKibbin
Udgivet: 24.9.2021 -
From The Archives: Ep 115: Support Scope with Mike Redbord
Udgivet: 17.9.2021 -
225: “In Support, I Believe…” with Simone Secci
Udgivet: 10.9.2021 -
224: “In Support, I Believe…” with Matt Dale
Udgivet: 3.9.2021 -
223: “In Support, I Believe…” with Craig Stoss
Udgivet: 27.8.2021 -
222: “In Support, I Believe…” with Ryan Klausner
Udgivet: 20.8.2021 -
221: “In Support, I Believe…” with Charlotte Ward
Udgivet: 13.8.2021 -
Announcing “In Support, I believe…”
Udgivet: 6.8.2021 -
Throwback to Ep 109: Panel: If I Knew Then, What I Know Now….
Udgivet: 30.7.2021
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
