Customer Support Leaders
En podcast af Charlotte Ward
341 Episoder
-
169: Slack Support with Chris Jewitt
Udgivet: 14.1.2021 -
168: Slack Support with Sean Tanos
Udgivet: 13.1.2021 -
167: Slack Support with Fletcher Richman
Udgivet: 12.1.2021 -
166: Slack Support with Vlad Shlosberg
Udgivet: 11.1.2021 -
2021 Kickoff
Udgivet: 4.1.2021 -
165: Year in Review: Can’t Get No Satisfaction
Udgivet: 1.1.2021 -
164: Year in Review: Successful Improvements
Udgivet: 31.12.2020 -
163: Year in Review: Looking Back at Forecasting
Udgivet: 30.12.2020 -
162: Year in Review: Growing the Business through Support
Udgivet: 29.12.2020 -
161: Year in Review: Growing Teams and Leaders
Udgivet: 28.12.2020 -
160: Year in Review: Bringing People Together
Udgivet: 25.12.2020 -
159: Year in Review: Careers and Hiring
Udgivet: 24.12.2020 -
158: Year in Review: Numbers and Beyond
Udgivet: 23.12.2020 -
157: Year in Review: Reviews, Goals and Performance
Udgivet: 22.12.2020 -
156: Year in Review: Metrics
Udgivet: 21.12.2020 -
155: Year in Review: Leadership Careers
Udgivet: 18.12.2020 -
154: Year in Review: Frustrations and Awkward Conversations
Udgivet: 17.12.2020 -
153: Year in Review: The First Week
Udgivet: 16.12.2020 -
152: Year in Review: Podcast Journey Part 2
Udgivet: 15.12.2020 -
151: Year in Review: Podcast Journey Part 1
Udgivet: 14.12.2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
