Experts of Experience
En podcast af Mission.org - Onsdage
93 Episoder
-
The Trick to Aligning Tech, People & Process for Operational Success
Udgivet: 27.8.2025 -
Behind the Scenes of L'Oréal’s Real-Time Marketing Machine
Udgivet: 13.8.2025 -
How to Lead Brands That Translate Globally
Udgivet: 30.7.2025 -
Digital Labor Is Now: Why 2025 Will Be a Turning Point
Udgivet: 23.7.2025 -
Why Music Makes You Buy More
Udgivet: 16.7.2025 -
How to Lead Change Without Losing Your Mind (or Team)
Udgivet: 9.7.2025 -
How Engineer-Turned-Exec Creates Personal Experience At A Global Scale
Udgivet: 2.7.2025 -
The World’s Most Customer-Obsessed Hotel Brand
Udgivet: 25.6.2025 -
Breaking Through The LLM Filters & Designing An Offer They Can’t Refuse
Udgivet: 18.6.2025 -
Turn Your Cybersecurity Strategy Into a Marketing Superpower
Udgivet: 11.6.2025 -
The Secret to Viral Marketing? It’s Not Marketing.
Udgivet: 4.6.2025 -
A Psychologist’s Take On Winning Customers: Make Them Feel Like The Hero!
Udgivet: 28.5.2025 -
Make Your Business Immortal: Create Customer Advocates & Unlock Predictive Metrics!
Udgivet: 21.5.2025 -
This Marketing Exec Shut Down 90% of Their Content (& 5x’d Impact)
Udgivet: 14.5.2025 -
Your Pre-AI Processes are USELESS | AI Rules For 2025
Udgivet: 7.5.2025 -
Customer Experience Is Changing. Meet The Host Who’s Leading The Conversation.
Udgivet: 23.4.2025 -
How to Setup AI Agents That Your Customers Will Love
Udgivet: 16.4.2025 -
The Art of Conversation Design for AI Agents
Udgivet: 9.4.2025 -
The Big AI Lie & Why You Still Don’t Feel Ready
Udgivet: 2.4.2025 -
AI Agents Explained: Build a Digital Workforce That Works 24/7
Udgivet: 24.3.2025
If your customers aren’t happy, they will let you and the whole world know. Loudly. Ever wonder how companies deliver a consistent experience that meets - and exceeds - their customer’s expectations? On this show, we’ll dive deep into the world of customer experience and share how businesses are navigating high expectations and leveraging emerging technology like AI and GPT to create the next great experience for their customers. Hosted by Lacey Peace and featuring some of the smartest business minds of the day, Experts of Experience is your go-to resource for ideas, innovation, and inspiration to level up your CX. This podcast is presented by Salesforce Customer Success.
