139 Episoder

  1. The Parallels Between Rabid Fandoms and Religions w/ Jodi Eichler-Levine

    Udgivet: 6.7.2022
  2. What Drives Customers to Buy w/ Katelyn Bourgoin

    Udgivet: 27.6.2022
  3. The 5 Key Elements Impacting Powerful Customer Experiences w/ Elizabeth Dixon

    Udgivet: 20.6.2022
  4. How the Savannah Bananas Create the 'Greatest Show Possible' w/ Jesse Cole

    Udgivet: 13.6.2022
  5. Creating a More Captivating Customer Service Training w/ David Millay and Katie Rudy

    Udgivet: 2.6.2022
  6. The Building Blocks of LEGO's Content & Fandom Strategy w/ James Gregson

    Udgivet: 23.5.2022
  7. How to Become Customer-Centric vs. Customer-Focused w/ Annette Franz

    Udgivet: 16.5.2022
  8. Driving Deeper Engagement Through Digital Activations (Part Two) w/ Nick Lawson

    Udgivet: 9.5.2022
  9. Driving Deeper Engagement Through Digital Activations (Part One) w/ Nick Lawson

    Udgivet: 5.5.2022
  10. Aligning Strategy, Culture and Leadership w/ Len Perna

    Udgivet: 20.4.2022
  11. The Core Principles Driving Employee Motivation w/ Dr. Scott Rigby

    Udgivet: 11.4.2022
  12. Harnessing the True Power of Community in Your Fanbase w/ Christina Garnett

    Udgivet: 4.4.2022
  13. Forging a Non-Traditional Career Path w/ Paul Millerd

    Udgivet: 28.3.2022
  14. Storytelling and Personifying a Brand Voice w/ Amie Kiehn

    Udgivet: 16.3.2022
  15. Moving to a 32-Hour Work Week w/ Josh Foreman

    Udgivet: 7.3.2022
  16. Learning to Lead Like Amazon w/ John Rossman

    Udgivet: 28.2.2022
  17. The Best Lessons We Learned in 100 Podcasts w/ David Millay and Katie Rudy

    Udgivet: 24.2.2022
  18. Evoking Emotional Connections with Fans Through Content w/ Zhaneé Anderson

    Udgivet: 21.2.2022
  19. Coaching to Success from the Boardroom to the Football Field w/ Joe Moglia

    Udgivet: 14.2.2022
  20. Turning Ordinary Game Days Into Extraordinary Experiences w/ David Millay and Katie Rudy

    Udgivet: 8.2.2022

2 / 7

Turn casual customers into faithful fans. And employees into evangelists. A dynamic show with different formats designed to help you grow average revenue per customer (ARPU) and reduce customer churn. Casual conversations with host David Millay and the best brand marketers and operators in the world. Scientific breakdowns of tribes, trends, theories and tests (brand case studies). And idea brainstorms with recurring guests, like Christina Garnett, Troy Hidduke Campbell, and Kaila Pettis. 

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