The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
En podcast af Intercom - Torsdage
466 Episoder
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Des Traynor, Paul Adams and Emmet Connolly on 2018 product and design lessons
Udgivet: 3.1.2019 -
Sujan Patel on scaling growth with chatbots
Udgivet: 20.12.2018 -
Facebook Workplaceâs Julien Codorniou on turning companies into communities
Udgivet: 13.12.2018 -
Ambient Strategyâs April Dunford on what marketers get wrong about positioning
Udgivet: 6.12.2018 -
ProfitWellâs Patrick Campbell on the art and science of pricing
Udgivet: 29.11.2018 -
Matt Hodges on being Intercom's first product marketer
Udgivet: 22.11.2018 -
Mongo DB's Meagen Eisenberg on the must-have marketing tech stack
Udgivet: 15.11.2018 -
Sabrina Gordon on growing customer support in a product-first company
Udgivet: 8.11.2018 -
David Skok on the metrics every SaaS company should be tracking
Udgivet: 1.11.2018 -
The myths of product market fit with Intercom's Greg Davis
Udgivet: 25.10.2018 -
SalesLoft's Sydney Sloan on championing the customer experience
Udgivet: 18.10.2018 -
Rise of the bots
Udgivet: 11.10.2018 -
Des Traynor's lessons on scaling a team
Udgivet: 4.10.2018 -
Jake Knapp on redesigning the way we work
Udgivet: 27.9.2018 -
Sales and marketing alignment with Intercom's Jeff Serlin and Brian Kotlyar
Udgivet: 20.9.2018 -
Brian Donohue, Director of Product Management at Intercom
Udgivet: 13.9.2018 -
How to tell your company story, with Intercom's Jeff Gardner
Udgivet: 6.9.2018 -
GVâs Kate Aronowitz and Vanessa Cho on leading through design
Udgivet: 30.8.2018 -
Design in interesting times with Intercom's Emmet Connolly
Udgivet: 23.8.2018 -
Nick Caldwell, VP of Engineering at Reddit
Udgivet: 16.8.2018
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletterđ www.intercom.com