Questions for now - Compelling perspectives on digital CX
En podcast af TELUS Digital
68 Episoder
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Is experience management the new customer experience?
Udgivet: 25.2.2025 -
The era of AI-driven personalization is here. What now?
Udgivet: 28.1.2025 -
What big questions should CX leaders ask to improve customer outcomes?
Udgivet: 12.12.2024 -
How can brands turn customer success into their second growth engine? (feat. Daphne Costa Lopes of HubSpot)
Udgivet: 21.11.2024 -
How can leaders win and optimize investment in CX? (feat. Jeannie Walters, Mark Raffan and Alain Méric)
Udgivet: 30.10.2024 -
How can you maintain customer affinity while rebranding? (feat. Billie Loewen and David Soberman)
Udgivet: 26.9.2024 -
What does customer loyalty look like in the age of AI? (feat. Shep Hyken and Colin Shaw)
Udgivet: 27.8.2024 -
How can you act as a customer experience change agent in your organization? (feat. Blake Morgan and Lori Branton)
Udgivet: 30.7.2024 -
How can brands design and deliver seamless customer experiences? (feat. David Avrin and Jim Mitchell)
Udgivet: 27.6.2024 -
How can brands deliver experiences that create loyal customer advocates? (feat. Jay Baer, Brittany Hodak and Rajiv Dhand)
Udgivet: 30.5.2024 -
What is the Frank And Oak secret for adapting to changing customer preferences?
Udgivet: 29.4.2024 -
What trends are shaping customer experiences in 2024?
Udgivet: 27.3.2024 -
How can employee-facing technology improve your customer experience?
Udgivet: 27.2.2024 -
Has the time come to prioritize voice-first experiences?
Udgivet: 11.1.2024 -
Are these digital CX resolutions on your list for 2024?
Udgivet: 9.12.2023 -
What do people get wrong about automation?
Udgivet: 14.11.2023 -
How can start-ups achieve the same world-class customer experience as a Fortune 500 company?
Udgivet: 13.10.2023 -
How can brands rethink data security to maintain customer trust?
Udgivet: 7.9.2023 -
How can brands leverage innovation to recruit top-tier talent?
Udgivet: 31.7.2023 -
How do customer expectations change in difficult economic climates?
Udgivet: 29.6.2023
Listen to Questions for now to hear big thinkers discuss today’s big questions in digital CX. Featuring thought leaders from beloved brands and influential institutions, Questions for now is packed full of compelling perspectives and actionable insights.
