The Operational Excellence Show
En podcast af Leading Business Consultant Marianne Rutz
160 Episoder
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Kevin Wilkinson - Factoring the Future and Reshaping Property Management
Udgivet: 11.10.2024 -
Cancerversary Reflections: How I Found Purpose and Power in Leadership
Udgivet: 4.10.2024 -
Mike Roberts on Building a Human-Centered LinkedIn Digital Strategy
Udgivet: 27.9.2024 -
The CEO Playbook - Part 3
Udgivet: 20.9.2024 -
The CEO Playbook - Part 2
Udgivet: 13.9.2024 -
The CEO Playbook - Part 1
Udgivet: 5.9.2024 -
Episode 141 - OPEX- Leading Gents - Dave D’Arcy - Laughing Leadership is Leadership a Laughing Matter
Udgivet: 31.5.2023 -
Episode 140 - OPEX - Chasing Dreams and Achieving Goals - Cheers to Rutz Consultings 5th Birthday!
Udgivet: 26.4.2023 -
Episode 139 - OPEX - Navigating the Identity Maze as an Individual, a CEO and a Thought Leader
Udgivet: 20.4.2023 -
Episode 138 - OPEX - Foundation Series - BONUS EPISODE - Customer Service Delivery Made Easy - HOW TO BECOME A BETTER LEADER
Udgivet: 12.4.2023 -
Episode 137 - OPEX - Foundation Series - Customer Service Delivery Made Easy - Week 4 - SHOW ME THE MONEY IN CUSTOMER SERVICE
Udgivet: 5.4.2023 -
Episode 136 - OPEX - Foundation Series - Customer Service Delivery Made Easy - Week 3 - DO NOT OPERATE IN SILO
Udgivet: 29.3.2023 -
Episode 135 - OPEX - Foundation Series - Customer Service Delivery Made Easy - Week 2 - THE BACKBONE OF OUR ORGANISATION… THE OPS HANDBOOK
Udgivet: 22.3.2023 -
Episode 134 - OPEX - Foundation Series - Customer Service Delivery Made Easy - Week 1 - 3 POWERFUL STEPS TO ENSURE YOU HIRE THE RIGHT PEOPLE!
Udgivet: 15.3.2023 -
Episode 133 - OPEX - Leading Ladies - Wendy Sellers - The HR Lady
Udgivet: 8.2.2023 -
Episode 133 - OPEX - Leading Ladies - Wendy Sellers - The HR Lady
Udgivet: 8.2.2023 -
Episode 132 - OPEX- Leading Ladies - Marybeth Gregg
Udgivet: 1.2.2023 -
Episode 131 - OPEX - Where is your customer Service going Wrong?
Udgivet: 26.1.2023 -
Episode 130 - OPEX - Perspective is Key
Udgivet: 19.1.2023 -
Episode 129 - OPEX- Leading Gents - Ken Babcock - It Takes Two To Tango
Udgivet: 11.1.2023
Join Marianne Rutz and world-renowned leaders in the contact centre industry for the Operational Excellence Show. Dig deep into the industries hot topics and gain valuable advice, insights and wisdom.