Why Service Design Thinking
En podcast af Why Service Design Thinking
26 Episoder
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Creating Culture | Claus Raasted
Udgivet: 2.1.2019 -
Developing Confidence as a Designer with Lauren Currie, OBE
Udgivet: 1.11.2018 -
Case Study: Dubai Design District - A Human-Centered Neighborhood | Lindsay Miller
Udgivet: 1.9.2018 -
Service Design in Government and Public Services | Benjamin Taylor
Udgivet: 1.7.2018 -
Turning a Service into an Experience | Paul Bulencea
Udgivet: 1.5.2018 -
The Business Case for Service Design | Jod Kaftan of Fjord
Udgivet: 1.3.2018 -
Building a Sustainable Business with Systems | Joanna Waterfall
Udgivet: 2.1.2018 -
Towards a Preemptive Social Enterprise | Matthew Manos
Udgivet: 1.11.2017 -
Customer Journey Mapping | Daniel Sunden + John Flitcroft
Udgivet: 1.9.2017 -
Minisode: The Customer Journey of Pizza in 3 Countries
Udgivet: 1.7.2017 -
The Future of Designing for the Customer | Panel Discussion
Udgivet: 1.5.2017 -
Research for Design Insight | Seth Weissman
Udgivet: 1.3.2017 -
Analogous Inspiration From Uncommon Sources | Victoria Vivas
Udgivet: 2.1.2017 -
CASE STUDY - Designing the Entrepreneur's Experience | Jon Leyh of Ruckus Projects
Udgivet: 1.12.2016 -
Service Blueprinting for Customer Engagement | John Ayers
Udgivet: 1.11.2016 -
How to Create a Culture of Innovation | Allen Weaver
Udgivet: 1.10.2016 -
Service Design Network | Jesse Grimes
Udgivet: 1.9.2016 -
CASE STUDY – Incubator School Built with Design Thinking | Sujata Bhatt and Ryan Oliver
Udgivet: 1.8.2016 -
Creating A Worldwide Movement with Global Service Jam | Adam StJohn Lawrence
Udgivet: 1.7.2016 -
#ServiceDesignDay | Raj Singh on AI in Services
Udgivet: 1.6.2016
Why Service Design Thinking is podcast that helps business to do things better and do better things. Service design is one of the next big competitive advantages in business and it is being used with great success by corporations and other large organizations around the world. But how can a smaller business, a startup, or a nonprofit adopt these innovative techniques? We talk with experts in the field and share lots of case studies on how you can engage your customers, create delightful experiences, and build a lasting legacy. Don’t forget to listen until the very end, for this week’s design challenge. Hosted by: Marina Terteryan Want to keep in touch? Sign up for the mailing list at www.whyservicedesignthinking.com for access to useful freebies and bonus resources that won’t be available anywhere else. Like what you hear? Please subscribe, rate, and review us!
