Covid-19 Dispatch: John Pepper

Is the triple bottom line a liability in a crisis? The question isn't theoretical for John Pepper, CEO of restaurant chain Boloco. The pandemic has brought his company to the brink. Boloco seeks to establish a profitable model that includes paying a living wage and providing workers with opportunities for more gainful employment. Pepper reflects on running an enterprise whose business plan includes social and environmental goals; navigating the pandemic; and engaging with the Black Lives Matter movement.