207. The Upstream Model for More Referrals w/ Justin Stoddart

If you build it…they probably won’t come. So how do you make them? A key way to do that is by positioning yourself, and what you’ve built, differently. You’ve got to position yourself in a way that is unique and not easily duplicated. Make yourself the valuable commodity of the conversation and then, you have something of value that will bring people in. Hear our conversation with Justin Stoddart, Productivity Expert and Founder & CEO at Think Bigger:Why the difference between doing and becoming is essential How to communicate with potential clients to quantify and demonstrate valueWhat it means to create an upstream business model Why solving problems not related to your business excels your business More information about Justin Stoddart and today’s topics:LinkedIn Profile: https://www.linkedin.com/in/justinstoddart Company Website: https://justinstoddart.com/ Other Relevant Links: The Upstream Model Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts, Spotify, Amazon, or Google Podcasts, and find more episodes on our blog.

Om Podcasten

Creating and delivering better experiences for our customers is the single most important thing we can do today. Learn how Sales, Marketing, and Customer Success leaders create internal alignment, achieve desired outcomes, and exceed customer expectations in a personal and human way. The Customer Experience Podcast explores this challenge at various stages of growth as we all work together on the customer journey from acquisition to advocacy. Each episode features topics like: personal touch, human touch, customer journey, lifecycle marketing, sales process, customer service, customer success, raving fans, video email, video communication, B2B sales and marketing, personalization, automation.