209. Making Marketing More Memorable with Sara Varni

It would be different to receive a marketing email asking you to respond with a “1” for more information on a topic. The campaign most likely wouldn’t have the ROI a brand would be looking for.  For SMS marketing, that’s exactly what’s happening… and it’s working. Texting is the latest marketing funnel focused on personalization and data gathering. Its capabilities in getting target audiences to interact is changing the game for brands and marketers.  Hear our conversation with Sara Varni, CMO at Attentive:Why SMS texting is the personal and meaningful approach to marketingHow marketing is a long game; not short Why building a digital persona is so important to marketing What roadblocks are in place for successful digital marketing More information about Sara Varni and today’s topics:LinkedIn Profile: https://www.linkedin.com/in/saravarnibright/ Company Website: https://www.attentivemobile.com/ Other Relevant Links: Sameer Dholakia on LinkedIn; Glossier  Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts, Spotify, Amazon, or Google Podcasts, and find more episodes on our blog.

Om Podcasten

Creating and delivering better experiences for our customers is the single most important thing we can do today. Learn how Sales, Marketing, and Customer Success leaders create internal alignment, achieve desired outcomes, and exceed customer expectations in a personal and human way. The Customer Experience Podcast explores this challenge at various stages of growth as we all work together on the customer journey from acquisition to advocacy. Each episode features topics like: personal touch, human touch, customer journey, lifecycle marketing, sales process, customer service, customer success, raving fans, video email, video communication, B2B sales and marketing, personalization, automation.