Customer Success Playbook Episode 5 - David Ellin - The Playbook to Implementing CS Platforms

Send us a text Welcome to 'The Customer Success Playbook,' your essential guide to mastering the customer success arena. Hosted by Roman Trebon and Kevin Metzger, we bring you thought-provoking insights, strategies, and experiences from the industry's leading minds. Whether you're a seasoned professional or a newcomer, this podcast is your resource to elevate your customer success game. Show Topic and Guest Intro: Today, we delve into the pivotal process of maturing an organization to the poi...