Customer Success Playbook Postgame Season 2 Episode 43 - Vitor Meira - Scalling Customer Success
The Customer Success Playbook - En podcast af Kevin Metzger and Roman Trebon - Tirsdage
Send us a textThis episode explores the challenges and strategies of scaling customer success operations, featuring Vitor Meira, Senior Customer Success Manager at Zendesk. The discussion covers managing large customer portfolios, leveraging AI for enhanced customer support, and maintaining personalized relationships while handling hundreds of clients. Key insights include Zendesk's hybrid approach to customer support, data-driven decision making, and the transformative potential of AI in cus...
