Customer Success Playbook S3 E37 - Matt LeMay - From Feature Factory to Business Driver

Send us a text We kick off this powerhouse three-part series with Matt LeMay, author of Impact First Product Teams. In this episode, we challenge the default mindset of "shipping features" and dig into how product teams can align closely with business-level outcomes. Matt lays down his number one tip for product leaders: set goals that are both high impact and high specificity. Prepare to rethink everything you thought you knew about prioritizing work. Detailed Analysis: Episode 37 sets the f...