22. Blake Morgan - Customer Experience Futurist, Keynote Speaker, Author

Hosted today by Marko Ruusinen, our guy in Palo Alto. He's interviewing Blake Morgan a leader in customer experience. She is a keynote speaker and customer experience futurist and author of two books on customer experience. Recorded outside. Learn more about Blake at https://www.blakemichellemorgan.com/ Blake’s New Book, The Customer of the Future: 10 Guiding Principles for Winning Tomorrow's Business https://www.blakemichellemorgan.com/the-customer-of-the-future-by-blake-morgan/ Also listen to Blake's podcast at https://www.blakemichellemorgan.com/the-modern-customer-podcast/ Show notes and more at https://www.happysignals.com/