26. Impact of ServiceNow's Reassignment Count on Employees Productivity

The IT Experience Podcast - En podcast af HappySignals - Torsdage

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Sami and Pasi discuss data from over 1 million customer responses - the Happiness Score™ Report. In this episode they analyse their customer's data who are using ServiceNow or other ITSM platforms. One topic they have measured in this report is the impact of reassignment counts - when a ticket is passed from one team to another.  Download the Happiness Score™ Report here: https://www.happysignals.com/happiness-score

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