82. How does IT Experience Management drive better decision making?

Are you making IT decisions based on who is shouting the loudest? Or maybe you're gut feeling? Are your business stakeholders not buying into how IT can positively impact business value?  Look no further my friend, here is how ITXM™ can drive better decision making, both in the short and long term. In this episode of Happy in 15: - How you can measure ITs success - The different types of organisational data - How Experience Data is used in different levels of the IT organisation - Using ITXM™ for better decision making  Take the ITXM™ foundation course here - https://itxm.academy/itxm-foundation/ Read more about ITXM™ framework here - https://www.happysignals.com/itxm-framework-it-experience-management Learn more about HappySignals - https://www.happysignals.com/leading-experience-management-platform-for-it-happysignals