83. Welcome to New Season of IT Experience Podcast with Sakari

Welcome to this new season of The IT Experience Podcast. This season we’ll introduce Sakari from HappySignals as another host, Sakari is curious about behaviours and data, and data about behaviours. Welcome Sakari, so happy to have in the podcasts as well, some might already know you from the The Global IT Experience Benchmark webinars, as you are the owner of that report. "I have always been fascinated by why people do the things they do. What metrics drive the right kind behaviours and so forth. This is at the core of IT Service Management as well, where interactions between IT and end-users needs to be measured in some ways, and where metrics and KPIs are in place to encourage and enforce specific actions at work in the IT organisations." - Sakari Kyrö Hope you enjoy this season and we’ll give the first episode very soon, so make sure you are subscribed and have the podcast app ready to go! --- HappySignals YouTube Channel: ⁠⁠⁠https://www.youtube.com/channel/UCZt8YNTGsNBiVCPEPWYr1nA⁠⁠⁠ Take the ITXM Foundation Course here - ⁠⁠⁠https://www.happysignals.com/itxm-foundation⁠⁠ Read more about HappySignals ITXM Framework here - ⁠⁠⁠https://www.happysignals.com/itxm-framework-it-experience-management⁠⁠⁠ Learn more about HappySignals - ⁠⁠⁠https://www.happysignals.com/⁠⁠