290 Episoder

  1. EP 189 | Foti Panagiotakopoulos (Growth Mentor) - Doing Things That Don't Scale: How to Combat Customer Churn

    Udgivet: 8.2.2023
  2. EP 188 | Eleanor Dorfman (Retool) - Tackling churn in a downturn

    Udgivet: 7.12.2022
  3. EP 187 | Steve Hazelton (Sturdy) - Predicting vs preventing churn

    Udgivet: 23.11.2022
  4. EP 186 | Hubert Palan - How Productboard prioritizes their backlog and defines a retention-driving product strategy

    Udgivet: 3.11.2022
  5. EP 185 | John Collins - How Intercom leveraged content to drive adoption and increase retention

    Udgivet: 14.10.2022
  6. EP 184 | Valentin Radu - How Omniconvert avoided death and pivoted into a blue ocean

    Udgivet: 5.10.2022
  7. EP 183 | Geoffrey Moore - How your churn and retention is impacted by your stage of growth

    Udgivet: 28.9.2022
  8. EP 182 | Daniel McCarthy - How investment firms use customer behavior predictions to set valuations on the companies they acquire

    Udgivet: 21.9.2022
  9. EP 181 | Dominic Constandi (ZoomInfo) - The value of a first impression

    Udgivet: 15.9.2022
  10. EP 180 | Darius Contractor - Activation lessons learned from Airtable, Facebook, and Dropbox

    Udgivet: 2.9.2022
  11. EP 179 | Rupesh Rao (CogniSaaS) - Focusing your customer onboarding on customer outcomes and how it impacts retention.

    Udgivet: 24.8.2022
  12. EP 178 | Fio Dossetto (Postmark) - Using product-led content marketing to fuel customer retention

    Udgivet: 17.8.2022
  13. EP 177 | Matt Young (UserVoice) - How to collect retention driving feedback

    Udgivet: 10.8.2022
  14. EP 176 | Dileepan Siva (Upscribe) - How to fuel e-commerce growth with retention

    Udgivet: 3.8.2022
  15. EP 175 | Paul Harwood (Useristics) - Understanding the differences between Behavioral vs Attitudinal reasons for churn.

    Udgivet: 27.7.2022
  16. EP 174 | Luka Kankaras (Usersnap) - The systematic approach Usersnap took to increase customer retention

    Udgivet: 20.7.2022
  17. EP 173 | Jamie Shanks (Pipeline Signals) - Monitoring and growing customer champions to crush churn and drive acquisition

    Udgivet: 6.7.2022
  18. EP 172 | Greg Daines (Total Customer Strategy) - Customer Satisfaction has no correlation with Customer Retention

    Udgivet: 29.6.2022
  19. EP 171 | Baxter Lanius (Alternative) - How alternative financing options can be used to drive growth and reduce churn.

    Udgivet: 22.6.2022
  20. EP 170 | Trey Hoffman (Fleetio) - How to set up a monthly churn insights meeting and how it helps drive retention

    Udgivet: 15.6.2022

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CHURN FM is the podcast for subscription economy pros. Every Wednesday we hear how the world’s fastest growing companies are tackling churn and using retention & engagement to fuel their growth.

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