Customer Support Leaders
En podcast af Charlotte Ward
341 Episoder
-
131: Support’s Relationship to Sales with Jason Cutter
Udgivet: 19.10.2020 -
130: Support’s Relationship to Product with Ashley Sachs
Udgivet: 16.10.2020 -
129: Support’s Relationship to Product with Andrea Saez
Udgivet: 15.10.2020 -
128: Support’s Relationship to Product with Matt Dale
Udgivet: 14.10.2020 -
127: Support’s Relationship to Product with Craig Stoss
Udgivet: 13.10.2020 -
126: Support’s Relationship to Product with Simone Secci
Udgivet: 12.10.2020 -
125: Freelancing in Support with Nicole Jackson
Udgivet: 9.10.2020 -
124: Freelancing in Support with Mo McKibbin
Udgivet: 8.10.2020 -
123: Freelancing in Support with Andrei Kamarouski
Udgivet: 7.10.2020 -
122: Freelancing in Support with Jenny Dempsey
Udgivet: 6.10.2020 -
121: Freelancing in Support with Zeni Bandy
Udgivet: 5.10.2020 -
Bonus - INBOUND 2020
Udgivet: 28.9.2020 -
120: CSAT with Simone Secci
Udgivet: 25.9.2020 -
119: CSAT with Chris Taylor
Udgivet: 24.9.2020 -
118: CSAT with Nicholas Zeisler
Udgivet: 23.9.2020 -
117: CSAT with Mo McKibbin
Udgivet: 22.9.2020 -
116: CSAT with Denise Twum
Udgivet: 21.9.2020 -
115: Support Scope with Mike Redbord
Udgivet: 18.9.2020 -
114: Support Scope with Mo McKibbin
Udgivet: 17.9.2020 -
113: Support Scope with Craig Stoss
Udgivet: 16.9.2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
