Customer Support Leaders
En podcast af Charlotte Ward
341 Episoder
-
112: Support Scope with Zeni Bandy
Udgivet: 15.9.2020 -
111: Support Scope with Chris Taylor
Udgivet: 14.9.2020 -
110: Fireside with Craig Stoss
Udgivet: 11.9.2020 -
109: Panel: If I Knew Then, What I Know Now….
Udgivet: 4.9.2020 -
108: Fireside with Chris Taylor
Udgivet: 28.8.2020 -
107: Panel: Metrics 2.0
Udgivet: 21.8.2020 -
106: Fireside with Josh Magsam
Udgivet: 14.8.2020 -
105: Panel: Support Leadership 2.0
Udgivet: 7.8.2020 -
104: Fireside with Simone Secci
Udgivet: 31.7.2020 -
103: Panel: Managing Change
Udgivet: 24.7.2020 -
102: Fireside with Ash Rhodes
Udgivet: 17.7.2020 -
101: Panel: Return to Normality
Udgivet: 9.7.2020 -
A Small Announcement
Udgivet: 6.7.2020 -
100: Process Improvement with Alyssa Percell
Udgivet: 3.7.2020 -
99: Process Improvement with Ash Rhodes
Udgivet: 2.7.2020 -
98: Process Improvement with Matt Dale
Udgivet: 1.7.2020 -
97: Process Improvement with Kaylin Bailey
Udgivet: 30.6.2020 -
96: Process Improvement with Denise Twum
Udgivet: 29.6.2020 -
Bonus - A Little Look Back!
Udgivet: 22.6.2020 -
95: First 30 Days with Greg Skirving
Udgivet: 19.6.2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
