Customer Support Leaders
En podcast af Charlotte Ward
341 Episoder
-
59: Building Leaders in Your Team with Ryan Klausner
Udgivet: 23.4.2020 -
58: Building Leaders in Your Team with Josh Magsam
Udgivet: 22.4.2020 -
57: Building Leaders in Your Team with Ash Rhodes
Udgivet: 21.4.2020 -
56: Building Leaders in Your Team with Meredith Molloy
Udgivet: 20.4.2020 -
55: Panel: How customer-centric are you?
Udgivet: 17.4.2020 -
54: Panel: Customer communications in a crisis
Udgivet: 10.4.2020 -
53: Panel: Handling layoffs like a human
Udgivet: 3.4.2020 -
52: Panel: Corona-crisis check-in
Udgivet: 27.3.2020 -
51: Panel: Women Leaders in Support
Udgivet: 20.3.2020 -
Upcoming Specials
Udgivet: 16.3.2020 -
50: Hiring in Support with Josh Magsam
Udgivet: 13.3.2020 -
49: Hiring in Support with Alyssa Percell
Udgivet: 12.3.2020 -
48: Hiring in Support with Craig Stoss
Udgivet: 11.3.2020 -
47: Hiring in Support with Kristina King
Udgivet: 10.3.2020 -
46: Hiring in Support with Ulrike Pitzschke
Udgivet: 9.3.2020 -
45: Careers in Support with Kristina King
Udgivet: 6.3.2020 -
44: Careers in Support with Mike Redbord
Udgivet: 5.3.2020 -
43: Careers in Support with Vanessa Subramaniam
Udgivet: 4.3.2020 -
42: Careers in Support with Natalie Ruhl
Udgivet: 3.3.2020 -
41: Careers in Support with Matt Dale
Udgivet: 2.3.2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
