Customer Support Leaders
En podcast af Charlotte Ward
341 Episoder
-
40: Looking Beyond the Numbers with Mike Redbord
Udgivet: 28.2.2020 -
39: Looking Beyond the Numbers with Meredith Molloy
Udgivet: 27.2.2020 -
38: Looking Beyond the Numbers with Jenny Dempsey
Udgivet: 26.2.2020 -
37: Looking Beyond the Numbers with Natalie Ruhl
Udgivet: 25.2.2020 -
36: Looking Beyond the Numbers with Ash Rhodes
Udgivet: 24.2.2020 -
35: Managing Performance Issues with Simone Secci
Udgivet: 21.2.2020 -
34: Managing Performance Issues with Brittany Naylor
Udgivet: 20.2.2020 -
33: Managing Performance Issues with Josh Magsam
Udgivet: 19.2.2020 -
32: Managing Performance Issues with Hilary Dudek
Udgivet: 18.2.2020 -
31: Managing Performance Issues with Ash Rhodes
Udgivet: 17.2.2020 -
30: Metrics with Simone Secci
Udgivet: 14.2.2020 -
29: Metrics with Chris Taylor
Udgivet: 13.2.2020 -
28: Metrics with Meredith Molloy
Udgivet: 12.2.2020 -
27: Metrics with Vanessa Subramaniam
Udgivet: 11.2.2020 -
26: Metrics with Craig Stoss
Udgivet: 10.2.2020 -
25: Moving from Doing to Leading the Work with Jenny Dempsey
Udgivet: 7.2.2020 -
24: Moving from Doing to Leading the Work with Hilary Dudek
Udgivet: 6.2.2020 -
23: Moving from Doing to Leading the Work with Matt Dale
Udgivet: 5.2.2020 -
22: Moving from Doing to Leading the Work with Natalie Ruhl
Udgivet: 4.2.2020 -
21: Moving from Doing to Leading the Work with Ash Rhodes
Udgivet: 3.2.2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
