Customer Support Leaders
En podcast af Charlotte Ward
341 Episoder
-
20: Transitioning to Leadership - Personal Perspectives with Simone Secci
Udgivet: 31.1.2020 -
19: Transitioning to Leadership - Personal Perspectives with Chris Taylor
Udgivet: 30.1.2020 -
18: Transitioning to Leadership - Personal Perspectives with Kristina King
Udgivet: 29.1.2020 -
17: Transitioning to Leadership - Personal Perspectives with Natalie Ruhl
Udgivet: 28.1.2020 -
16: Transitioning to Leadership - Personal Perspectives with Ash Rhodes
Udgivet: 27.1.2020 -
15: Awkward Conversations with Lauren Eimers
Udgivet: 24.1.2020 -
14: Awkward Conversations with Matt Dale
Udgivet: 23.1.2020 -
13: Awkward Conversations with Meredith Molloy
Udgivet: 22.1.2020 -
12: Awkward Conversations with Ash Rhodes
Udgivet: 21.1.2020 -
11: Awkward Conversations with Hilary Dudek
Udgivet: 20.1.2020 -
10: Future of Support with Jenny Dempsey
Udgivet: 17.1.2020 -
9: Future of Support with Kristina King
Udgivet: 16.1.2020 -
8: Future of Support with Meredith Molloy
Udgivet: 15.1.2020 -
7: Future of Support with Vanessa Subramaniam
Udgivet: 14.1.2020 -
6: Future of Support with Craig Stoss
Udgivet: 13.1.2020 -
5: Empathy with Ash Rhodes
Udgivet: 10.1.2020 -
4: Empathy with Craig Stoss
Udgivet: 9.1.2020 -
3: Empathy with Natalie Ruhl
Udgivet: 8.1.2020 -
2: Empathy with Matt Dale
Udgivet: 7.1.2020 -
1: Empathy with Jenny Dempsey
Udgivet: 6.1.2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
