CX Files

369 Episoder

1. Andreas Helland - Atender Group- Delivering Nordics CX From Málaga In Spain

   Udgivet: 20.6.2024
2. Stephen Loynd - TrendzOwl - AI And Innovation In The USA

   Udgivet: 13.6.2024
3. Erin Broecker - Teleperformance - Using Content To Learn More About CX

   Udgivet: 6.6.2024
4. Michael Morrison - NCRI Inc - CX And BPO Trends In Canada

   Udgivet: 30.5.2024
5. Aymen Ismail - smart - Creating Smart Cars And Building Great Customer Relationships

   Udgivet: 22.5.2024
6. Seandette Wiltshire - The Contact Hub - CX and BPO Is Taking Off In Barbados

   Udgivet: 16.5.2024
7. Steve Mosser - Sensée - Flexible WFM & Total Footprint Optimization

   Udgivet: 9.5.2024
8. CX Outsourcers Atlanta - Immediate Feedback From The Conference Floor

   Udgivet: 2.5.2024
9. Chris Gillen - A Closer Look - CX With AI And Humans Working Together

   Udgivet: 29.4.2024
10. Alex Muñoz - Hispanic Media Center - The Complexity Of CX For The Hispanic Community In The USA

    Udgivet: 25.4.2024
11. Barry Winkless - Future of Work Institute - Creating Attractive Destinations For Talent

    Udgivet: 22.4.2024
12. Paula Kennedy Garcia - CX Digital Delivery

    Udgivet: 18.4.2024
13. Alex Mead - Total CX - Bahrain For Nearshore And Offshore CX

    Udgivet: 11.4.2024
14. Nirali Amin - LivePerson - The State Of Customer Conversations And The AI Gap

    Udgivet: 4.4.2024
15. Chris Hague - yoummday - CCW Berlin Feedback And The Future Of CX

    Udgivet: 28.3.2024
16. Rod Jones - "75 Not Out" And Looking Back At Half A Century Of CX

    Udgivet: 21.3.2024
17. Matt Kendall - BPO Bullhorn - A New Newsletter For The BPO & CX Community

    Udgivet: 14.3.2024
18. Dr Lollie Mancey - UCD Innovation Academy - Resilience And Work/Life Balance In The CX Workplace

    Udgivet: 7.3.2024
19. Bruce Winder - The Future Opportunities And Challenges For CX In Retail

    Udgivet: 29.2.2024
20. Vaishali Dialani - Konabos - CX And Data-Driven Analytic Decisions

    Udgivet: 22.2.2024