CX Files

En podcast af Mark Hillary and Peter Ryan - Torsdage

Torsdage

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369 Episoder

  1. The Best CX Podcasters Looking Back At 2022 And Forward To 2023

    Udgivet: 15.12.2022
  2. Steve Mosser - Sensée - Building A Positive Team Culture In WFH CX

    Udgivet: 8.12.2022
  3. Martin Roe - CCI Global - Exploring BPO & CX In Africa

    Udgivet: 1.12.2022
  4. Roger Beadle - Limitless - GigCX And The Future Of Flexible CX

    Udgivet: 24.11.2022
  5. Chris Gillen - A Closer Look - Travel CX Over The Holidays And Into 2023

    Udgivet: 16.11.2022
  6. Jonathan Steiman - Peak Support - From CX Analyst To Building A New BPO Company

    Udgivet: 10.11.2022
  7. Jonas Berggren - Transcom - GigCX And A Flexible Future For CX & BPO

    Udgivet: 2.11.2022
  8. Barry Matthews - Open Assembly - The Future Of Work (And CX)

    Udgivet: 27.10.2022
  9. Leigh Hopwood - CCMA - Our Industry Will Thrive Through Learning

    Udgivet: 19.10.2022
  10. David Powers - Rooter Hero - Managing CX When Callers Have A Disaster On Their Hands!

    Udgivet: 13.10.2022
  11. Rick Collins - Marsh - Managing Risk And Fraud In CX

    Udgivet: 6.10.2022
  12. Stephen Loynd - What Is The Metaverse And Why Does It Matter For CX?

    Udgivet: 29.9.2022
  13. Ben Jones - Sigma Connected Group - Key Lessons From CXO 2022

    Udgivet: 22.9.2022
  14. Ricardo Pedroza - PROCOLOMBIA - BPO and CX in Colombia

    Udgivet: 15.9.2022
  15. BPO In Georgia With Sean Goforth & Lynda Arsenault

    Udgivet: 7.9.2022
  16. Victor Pereda - Nearsol - How Startups and Hypergrowth Companies Manage CX

    Udgivet: 1.9.2022
  17. Indu Badlani - Project Space and StaffingExpert - Career Development in CX

    Udgivet: 25.8.2022
  18. Simon Yoxon-Grant - TLScontact - The Recovery Of The Travel Industry

    Udgivet: 17.8.2022
  19. Claas van Delden - Yoummday - CX Acquisition And Expansion In Europe

    Udgivet: 11.8.2022
  20. Cheryl Paarwater - Call Lab BPO - Impact Sourcing And Creating Employment Opportunities With CX In South Africa

    Udgivet: 4.8.2022

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CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.

Visit the podcast's native language site