Experience Action
En podcast af Jeannie Walters, CCXP - Tirsdage
113 Episoder
-
The Art of CX Leadership
Udgivet: 15.4.2025 -
CX Pulse Check - April 2025
Udgivet: 8.4.2025 -
Turning Employee Insights into Customer Experience Breakthroughs
Udgivet: 1.4.2025 -
Event Planning and CX
Udgivet: 25.3.2025 -
Build Your CX Scorecard
Udgivet: 18.3.2025 -
CX Pulse Check - March 2025
Udgivet: 11.3.2025 -
What Do Customers Want?
Udgivet: 4.3.2025 -
Get the CX Executive Role
Udgivet: 25.2.2025 -
Storytelling to Connect with Customers
Udgivet: 18.2.2025 -
CX Pulse Check - February 2025
Udgivet: 11.2.2025 -
Commodities and Customer Experience
Udgivet: 4.2.2025 -
Inclusive Communications and Training
Udgivet: 28.1.2025 -
CX Pulse Check - January 2025
Udgivet: 21.1.2025 -
CX Wins from 100 Episodes
Udgivet: 14.1.2025 -
5 Year-End Reflection Questions
Udgivet: 17.12.2024 -
Misaligned Customer Expectations
Udgivet: 10.12.2024 -
CX Pulse Check - December 2024
Udgivet: 3.12.2024 -
Mission and Vision in CX Strategy
Udgivet: 19.11.2024 -
Turning Negative Feedback Into Actionable Insights
Udgivet: 12.11.2024 -
CX Pulse Check - November 2024
Udgivet: 5.11.2024
How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!
