Experience Action
En podcast af Jeannie Walters, CCXP - Tirsdage
Kategorier:
90 Episoder
-
CX Pulse Check - October 2024
Udgivet: 8.10.2024 -
Small Business CX Advantages
Udgivet: 1.10.2024 -
Insights from Overwhelming Data
Udgivet: 24.9.2024 -
First 100 Days as a CX Leader
Udgivet: 17.9.2024 -
CX Pulse Check - September 2024
Udgivet: 10.9.2024 -
Synergy with CX, EX, UX
Udgivet: 3.9.2024 -
Countdown to CX Day
Udgivet: 27.8.2024 -
Turning Negative Touchpoints into Positive Ones
Udgivet: 20.8.2024 -
So Many Improvements! Where to Start?
Udgivet: 13.8.2024 -
CX Pulse Check - August 2024
Udgivet: 6.8.2024 -
Getting Leaders to CARE about CX
Udgivet: 30.7.2024 -
Customer Service or Customer Experience
Udgivet: 23.7.2024 -
AI in the Employee Experience
Udgivet: 16.7.2024 -
CX Pulse Check - July 2024
Udgivet: 9.7.2024 -
Cybersecurity and CX
Udgivet: 25.6.2024 -
Management or CX Consulting?
Udgivet: 18.6.2024 -
Cross-Functional Communication
Udgivet: 11.6.2024 -
CX Pulse Check - June 2024
Udgivet: 4.6.2024 -
Setting Clear and Actionable Customer Experience Goals
Udgivet: 28.5.2024 -
Sharing Feedback with Everyone
Udgivet: 21.5.2024
How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!
