Experience Action
En podcast af Jeannie Walters, CCXP - Tirsdage
Kategorier:
90 Episoder
-
CX Pulse Check - November 2023
Udgivet: 28.11.2023 -
Your CX Library
Udgivet: 14.11.2023 -
Getting Part-Time Employees to Embrace CX
Udgivet: 7.11.2023 -
A Scary CX Story
Udgivet: 31.10.2023 -
CX Pulse Check #2
Udgivet: 24.10.2023 -
Customer Experience VS. Member Experience
Udgivet: 17.10.2023 -
Acting on Negative Feedback
Udgivet: 10.10.2023 -
Updating CX Foundations
Udgivet: 3.10.2023 -
CX Pulse Check
Udgivet: 26.9.2023 -
Prioritizing with a CX Charter
Udgivet: 19.9.2023 -
Performance Reviews & CX
Udgivet: 12.9.2023 -
Focus Groups and Feedback
Udgivet: 5.9.2023 -
Customer Service vs Customer Experience
Udgivet: 29.8.2023 -
Am I the Only One Who Cares?
Udgivet: 22.8.2023 -
Find Your CX Budget
Udgivet: 15.8.2023 -
Getting Serious about CX
Udgivet: 8.8.2023 -
CX as a Brand Differentiator
Udgivet: 1.8.2023 -
Employee Experience ROI
Udgivet: 26.7.2023 -
Investigating Customer Experiences
Udgivet: 18.7.2023 -
More than NPS
Udgivet: 11.7.2023
How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!
