Making the Fan
En podcast af David Millay
139 Episoder
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$208k for a LeBron replay? NFTs Explained
Udgivet: 31.3.2021 -
How Fandom is Evolving w/ Zoe Scaman
Udgivet: 24.3.2021 -
Amaze Your Customers and Fans w/ Shep Hyken
Udgivet: 12.3.2021 -
Leadership Lessons from a Disney Legend w/ Lee Cockerell
Udgivet: 9.3.2021 -
Find Your SPARK w/ Simon T. Bailey
Udgivet: 1.3.2021 -
Making Swag Easy w/ Jeremy Parker
Udgivet: 22.2.2021 -
Shifting Perspectives for Customer-Centric Marketing w/ Elisa Padilla
Udgivet: 17.2.2021 -
Celebrating 50 episodes with our Top 5 favorite clips
Udgivet: 8.2.2021 -
Designing Effective Remote Work Teams w/ Steph Smith
Udgivet: 2.2.2021 -
Utilizing Technology to Solve Business Problems w/ Adam Polansky
Udgivet: 25.1.2021 -
The Future of Customer Experience w/ Steven Van Bellegham
Udgivet: 19.1.2021 -
Bringing the X-Factor to Guest and Employee Experience w/ Kami Testa
Udgivet: 13.1.2021 -
The Customer Experience Playbook w/ Jonathan Daniels
Udgivet: 21.12.2020 -
Importance of Versatility and Vulnerability in Leadership
Udgivet: 14.12.2020 -
A Culture of Experimentation and Innovation w/ Jesse Cole
Udgivet: 8.12.2020 -
Lessons from the Business of Hip-Hop w/ Dan Runcie
Udgivet: 1.12.2020 -
The Future of Venue Experiences w/ Drew Berst
Udgivet: 23.11.2020 -
The Power of Service and Reinvention w/ Brandon Steiner
Udgivet: 16.11.2020 -
Great Leaders Establish, Operationalize, and Sustain Values
Udgivet: 10.11.2020 -
Livestreams, Guest Experience Philosophy, and CX at the Polls
Udgivet: 4.11.2020
Turn casual customers into faithful fans. And employees into evangelists. A dynamic show with different formats designed to help you grow average revenue per customer (ARPU) and reduce customer churn. Casual conversations with host David Millay and the best brand marketers and operators in the world. Scientific breakdowns of tribes, trends, theories and tests (brand case studies). And idea brainstorms with recurring guests, like Christina Garnett, Troy Hidduke Campbell, and Kaila Pettis.
