Making the Fan
En podcast af David Millay
139 Episoder
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Modern Work and Digital Experiences w/ Jared Spataro
Udgivet: 26.10.2020 -
Virtual Fan Engagement Opportunities w/ Brad Wurthman & Chris Grosse
Udgivet: 13.10.2020 -
The Culture of a Challenger Brand w/ Scott Carr
Udgivet: 21.9.2020 -
Personalizing the Guest Experience w/ Brian Betts
Udgivet: 3.9.2020 -
From Patient Experience to Fan Experience w/ Quint Studer
Udgivet: 21.8.2020 -
An Event with Thirty Thousand Fans Post-COVID19 w/ Drew Bedard
Udgivet: 5.8.2020 -
Sports, Resorts & Entertainment w/ Mike Crawford
Udgivet: 22.7.2020 -
The Business Behind ESPN World Wide of Sports w/ Mike Millay PART 2
Udgivet: 14.7.2020 -
The Business Behind ESPN Wide World of Sports w/ Mike Millay PART 1
Udgivet: 11.7.2020 -
Creating Moments that Matter w/ Jahaan Blake
Udgivet: 2.7.2020 -
Building & Sustaining a Culture of Service w/ Kevin Gober
Udgivet: 15.6.2020 -
Merging Physical & Digital Worlds w/ Javier Martinez Garcia
Udgivet: 5.6.2020 -
Measuring Your Customer Experience w/ Moon Javaid
Udgivet: 29.5.2020 -
Premium Service vs. Customer Service w/ Barry Jacobson
Udgivet: 18.5.2020 -
Insight Gathering w/ Jill Marchick
Udgivet: 9.5.2020 -
Building a Customer-Centric Business in Africa w/ Samir Ibrahim
Udgivet: 24.4.2020 -
Leading Through Crisis w/ Doug Thornton
Udgivet: 15.4.2020 -
Stepping Past Your Competition w/ Justin Schneider
Udgivet: 8.4.2020 -
Ignite a Culture of Innovation w/ Duncan Wardle
Udgivet: 29.3.2020 -
First 180 Days in the Chair w/ Laird Veatch
Udgivet: 24.3.2020
Turn casual customers into faithful fans. And employees into evangelists. A dynamic show with different formats designed to help you grow average revenue per customer (ARPU) and reduce customer churn. Casual conversations with host David Millay and the best brand marketers and operators in the world. Scientific breakdowns of tribes, trends, theories and tests (brand case studies). And idea brainstorms with recurring guests, like Christina Garnett, Troy Hidduke Campbell, and Kaila Pettis.
