The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
En podcast af Intercom - Torsdage
438 Episoder
-
Scale: How Sprout Social increased retention with customer-centric marketing (S02:E02)
Udgivet: 21.11.2019 -
Scale: How Yelp drove down churn by building a customer success org (S02:E01)
Udgivet: 14.11.2019 -
Spendesk's Nicolas Marchais on evolving with your market
Udgivet: 7.11.2019 -
The Sales Summit: In summation
Udgivet: 5.11.2019 -
Woven CEO Tim Campos on how to spend your most important asset. (Spoiler: Itâs time)
Udgivet: 31.10.2019 -
The Sales Summit: Challenges of growth
Udgivet: 29.10.2019 -
People & Companyâs Bailey Richardson on how to find your people
Udgivet: 24.10.2019 -
The Sales Summit: Scaling sales with automation
Udgivet: 22.10.2019 -
Intercom on Product: Rethinking outcomes over output
Udgivet: 17.10.2019 -
The Sales Summit: The need for speed
Udgivet: 15.10.2019 -
Louis Rosenfeld on how UX design can close the gaps between people
Udgivet: 10.10.2019 -
Fix My Churnâs Val Geisler on how to supercharge your email onboarding
Udgivet: 3.10.2019 -
Beyond the hype: Practical advice on building a platform
Udgivet: 26.9.2019 -
Close.com's Steli Efti on balancing competition and collaboration in sales
Udgivet: 19.9.2019 -
Human-Centered Design Network's Gerry Scullion on inclusive architecture
Udgivet: 12.9.2019 -
Intercom on Product 5: Rise of the âkeyboard-firstâ generation
Udgivet: 5.9.2019 -
Everything weâve learned about scaling sales
Udgivet: 29.8.2019 -
Intercomâs Jonathon Colman on why content designers should do less
Udgivet: 22.8.2019 -
Lean UX author Jeff Gothelf on why design must have a seat at the table
Udgivet: 15.8.2019 -
Slackâs Lane Collins on radical convenience in the customer experience
Udgivet: 8.8.2019
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletterđ www.intercom.com