The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
En podcast af Intercom - Torsdage
450 Episoder
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Kathryn Finney on intersectionality and using your privilege for good
Udgivet: 18.6.2020 -
Inside Intercom X Black Tech Unplugged
Udgivet: 11.6.2020 -
8â˛46âł
Udgivet: 4.6.2020 -
Jonathan Anguelov on Aircallâs $65 million Series C success and the future of the phone call
Udgivet: 28.5.2020 -
Ryan Steinberg on fostering empathetic automation
Udgivet: 21.5.2020 -
H.O.M.E: Entertainment - when all the world's a stage
Udgivet: 14.5.2020 -
Intercom on Product: Understanding your customer is key to good product judgment
Udgivet: 12.5.2020 -
H.O.M.E: Market - when this little piggy stayed home
Udgivet: 7.5.2020 -
H.O.M.E: Off the clock - love, laughter, and life through a lens
Udgivet: 30.4.2020 -
H.O.M.E: Health and wellness in the great indoors
Udgivet: 23.4.2020 -
Revisiting Wootricâs Deepa Subramanian thoughts on measuring the voice of the customer
Udgivet: 16.4.2020 -
Navigating the surge: A customer support roundtable
Udgivet: 9.4.2020 -
The SaaS response - how our peers are responding to COVID-19
Udgivet: 2.4.2020 -
Working together while apart - a remote roundtable
Udgivet: 26.3.2020 -
Bailey Richardson on fostering community creatively in a crisis
Udgivet: 19.3.2020 -
Shep Hyken on fostering the cult of the customer
Udgivet: 12.3.2020 -
The remote rundown: Tips from the experts
Udgivet: 10.3.2020 -
Jasmine Friedl on design, diversity and choosing a different path
Udgivet: 5.3.2020 -
About a bot: The making of Resolution Bot
Udgivet: 27.2.2020 -
Author and product leader Buster Benson on the art of productive disagreement
Udgivet: 20.2.2020
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletterđ www.intercom.com