The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

En podcast af Intercom - Torsdage

Torsdage

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450 Episoder

  1. Kathryn Finney on intersectionality and using your privilege for good

    Udgivet: 18.6.2020
  2. Inside Intercom X Black Tech Unplugged

    Udgivet: 11.6.2020
  3. 8′46″

    Udgivet: 4.6.2020
  4. Jonathan Anguelov on Aircall’s $65 million Series C success and the future of the phone call

    Udgivet: 28.5.2020
  5. Ryan Steinberg on fostering empathetic automation

    Udgivet: 21.5.2020
  6. H.O.M.E: Entertainment - when all the world's a stage

    Udgivet: 14.5.2020
  7. Intercom on Product: Understanding your customer is key to good product judgment

    Udgivet: 12.5.2020
  8. H.O.M.E: Market - when this little piggy stayed home

    Udgivet: 7.5.2020
  9. H.O.M.E: Off the clock - love, laughter, and life through a lens

    Udgivet: 30.4.2020
  10. H.O.M.E: Health and wellness in the great indoors

    Udgivet: 23.4.2020
  11. Revisiting Wootric’s Deepa Subramanian thoughts on measuring the voice of the customer

    Udgivet: 16.4.2020
  12. Navigating the surge: A customer support roundtable

    Udgivet: 9.4.2020
  13. The SaaS response - how our peers are responding to COVID-19

    Udgivet: 2.4.2020
  14. Working together while apart - a remote roundtable

    Udgivet: 26.3.2020
  15. Bailey Richardson on fostering community creatively in a crisis

    Udgivet: 19.3.2020
  16. Shep Hyken on fostering the cult of the customer

    Udgivet: 12.3.2020
  17. The remote rundown: Tips from the experts

    Udgivet: 10.3.2020
  18. Jasmine Friedl on design, diversity and choosing a different path

    Udgivet: 5.3.2020
  19. About a bot: The making of Resolution Bot

    Udgivet: 27.2.2020
  20. Author and product leader Buster Benson on the art of productive disagreement

    Udgivet: 20.2.2020

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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