The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
En podcast af Intercom - Torsdage
438 Episoder
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Scale: Clearbitâs VP of Customer Success on turning economic headwinds into a growth opportunity
Udgivet: 30.7.2020 -
Flowâs Daniel Scrivner on the brave new world of asynchronous productivity tools
Udgivet: 23.7.2020 -
Scale: Checking in on Shopify Plus' 11,000 checkouts per minute
Udgivet: 16.7.2020 -
G2's Kevin Indig on searching for meaning and the meaning of search
Udgivet: 9.7.2020 -
Scale: How Zapier supports 3 million users by investing in customer outcomes
Udgivet: 2.7.2020 -
We run on inclusion: Sharing stories and lived experiences
Udgivet: 27.6.2020 -
Speaking out: Inside Intercom on allyship
Udgivet: 25.6.2020 -
Understanding the Conversational Support Funnel framework
Udgivet: 23.6.2020 -
Kathryn Finney on intersectionality and using your privilege for good
Udgivet: 18.6.2020 -
Inside Intercom X Black Tech Unplugged
Udgivet: 11.6.2020 -
8â˛46âł
Udgivet: 4.6.2020 -
Jonathan Anguelov on Aircallâs $65 million Series C success and the future of the phone call
Udgivet: 28.5.2020 -
Ryan Steinberg on fostering empathetic automation
Udgivet: 21.5.2020 -
H.O.M.E: Entertainment - when all the world's a stage
Udgivet: 14.5.2020 -
Intercom on Product: Understanding your customer is key to good product judgment
Udgivet: 12.5.2020 -
H.O.M.E: Market - when this little piggy stayed home
Udgivet: 7.5.2020 -
H.O.M.E: Off the clock - love, laughter, and life through a lens
Udgivet: 30.4.2020 -
H.O.M.E: Health and wellness in the great indoors
Udgivet: 23.4.2020 -
Revisiting Wootricâs Deepa Subramanian thoughts on measuring the voice of the customer
Udgivet: 16.4.2020 -
Navigating the surge: A customer support roundtable
Udgivet: 9.4.2020
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletterđ www.intercom.com