The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

En podcast af Intercom - Torsdage

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438 Episoder

  1. Scale: Clearbit’s VP of Customer Success on turning economic headwinds into a growth opportunity

    Udgivet: 30.7.2020
  2. Flow’s Daniel Scrivner on the brave new world of asynchronous productivity tools

    Udgivet: 23.7.2020
  3. Scale: Checking in on Shopify Plus' 11,000 checkouts per minute

    Udgivet: 16.7.2020
  4. G2's Kevin Indig on searching for meaning and the meaning of search

    Udgivet: 9.7.2020
  5. Scale: How Zapier supports 3 million users by investing in customer outcomes

    Udgivet: 2.7.2020
  6. We run on inclusion: Sharing stories and lived experiences

    Udgivet: 27.6.2020
  7. Speaking out: Inside Intercom on allyship

    Udgivet: 25.6.2020
  8. Understanding the Conversational Support Funnel framework

    Udgivet: 23.6.2020
  9. Kathryn Finney on intersectionality and using your privilege for good

    Udgivet: 18.6.2020
  10. Inside Intercom X Black Tech Unplugged

    Udgivet: 11.6.2020
  11. 8′46″

    Udgivet: 4.6.2020
  12. Jonathan Anguelov on Aircall’s $65 million Series C success and the future of the phone call

    Udgivet: 28.5.2020
  13. Ryan Steinberg on fostering empathetic automation

    Udgivet: 21.5.2020
  14. H.O.M.E: Entertainment - when all the world's a stage

    Udgivet: 14.5.2020
  15. Intercom on Product: Understanding your customer is key to good product judgment

    Udgivet: 12.5.2020
  16. H.O.M.E: Market - when this little piggy stayed home

    Udgivet: 7.5.2020
  17. H.O.M.E: Off the clock - love, laughter, and life through a lens

    Udgivet: 30.4.2020
  18. H.O.M.E: Health and wellness in the great indoors

    Udgivet: 23.4.2020
  19. Revisiting Wootric’s Deepa Subramanian thoughts on measuring the voice of the customer

    Udgivet: 16.4.2020
  20. Navigating the surge: A customer support roundtable

    Udgivet: 9.4.2020

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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