The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

En podcast af Intercom - Torsdage

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466 Episoder

  1. Celebrating Pride: Being out while the world is in

    Udgivet: 24.6.2021
  2. How Intercom is preparing for a return to the office

    Udgivet: 17.6.2021
  3. Rewind: Guru's Rick Nucci on using automation to scale your customer experience

    Udgivet: 10.6.2021
  4. Intercom on Product: Accelerating your strategy after COVID-19

    Udgivet: 3.6.2021
  5. Rewind: Lean UX author Jeff Gothelf on why design must have a seat at the table

    Udgivet: 27.5.2021
  6. Conversations with friends: 6 highlights from behind the mic

    Udgivet: 20.5.2021
  7. Gong’s Linda Lin on customer success strategies for moving upmarket

    Udgivet: 13.5.2021
  8. Rewind: Close.com’s Steli Efti on balancing competition and collaboration in sales

    Udgivet: 6.5.2021
  9. 360Learning’s Joei Chan on embracing innovation as a content marketer

    Udgivet: 29.4.2021
  10. Calm’s Will Larson on how to build a technical leadership career

    Udgivet: 22.4.2021
  11. MadKudu’s Francis Brero on how AI can boost conversational support

    Udgivet: 15.4.2021
  12. Cliniko founder Joel Friedlaender on bringing digital transformation to healthcare

    Udgivet: 8.4.2021
  13. Wikimedia Foundation COO Janeen Uzzell on future-proofing history

    Udgivet: 1.4.2021
  14. CX pioneer Jeanne Bliss on building customer-centric businesses

    Udgivet: 25.3.2021
  15. Built for you E03: Behind conversation topics and custom reports

    Udgivet: 18.3.2021
  16. Later’s Farhan Virji on adapting B2C support strategies for B2B teams

    Udgivet: 11.3.2021
  17. Black Women’s Business Collective founder Zanade Mann on advocating for your peers

    Udgivet: 4.3.2021
  18. CX expert Annette Franz on putting the 'customer' in 'customer experience'

    Udgivet: 25.2.2021
  19. Inter-Women Presents: Karen and Leandra on leadership

    Udgivet: 18.2.2021
  20. Intercom on Product 13: Defining sustainable innovation

    Udgivet: 11.2.2021

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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