The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
En podcast af Intercom - Torsdage

466 Episoder
-
Celebrating Pride: Being out while the world is in
Udgivet: 24.6.2021 -
How Intercom is preparing for a return to the office
Udgivet: 17.6.2021 -
Rewind: Guru's Rick Nucci on using automation to scale your customer experience
Udgivet: 10.6.2021 -
Intercom on Product: Accelerating your strategy after COVID-19
Udgivet: 3.6.2021 -
Rewind: Lean UX author Jeff Gothelf on why design must have a seat at the table
Udgivet: 27.5.2021 -
Conversations with friends: 6 highlights from behind the mic
Udgivet: 20.5.2021 -
Gongâs Linda Lin on customer success strategies for moving upmarket
Udgivet: 13.5.2021 -
Rewind: Close.comâs Steli Efti on balancing competition and collaboration in sales
Udgivet: 6.5.2021 -
360Learningâs Joei Chan on embracing innovation as a content marketer
Udgivet: 29.4.2021 -
Calmâs Will Larson on how to build a technical leadership career
Udgivet: 22.4.2021 -
MadKuduâs Francis Brero on how AI can boost conversational support
Udgivet: 15.4.2021 -
Cliniko founder Joel Friedlaender on bringing digital transformation to healthcare
Udgivet: 8.4.2021 -
Wikimedia Foundation COO Janeen Uzzell on future-proofing history
Udgivet: 1.4.2021 -
CX pioneer Jeanne Bliss on building customer-centric businesses
Udgivet: 25.3.2021 -
Built for you E03: Behind conversation topics and custom reports
Udgivet: 18.3.2021 -
Laterâs Farhan Virji on adapting B2C support strategies for B2B teams
Udgivet: 11.3.2021 -
Black Womenâs Business Collective founder Zanade Mann on advocating for your peers
Udgivet: 4.3.2021 -
CX expert Annette Franz on putting the 'customer' in 'customer experience'
Udgivet: 25.2.2021 -
Inter-Women Presents: Karen and Leandra on leadership
Udgivet: 18.2.2021 -
Intercom on Product 13: Defining sustainable innovation
Udgivet: 11.2.2021
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletterđ www.intercom.com