The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

En podcast af Intercom - Torsdage

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450 Episoder

  1. Black Women’s Business Collective founder Zanade Mann on advocating for your peers

    Udgivet: 4.3.2021
  2. CX expert Annette Franz on putting the 'customer' in 'customer experience'

    Udgivet: 25.2.2021
  3. Inter-Women Presents: Karen and Leandra on leadership

    Udgivet: 18.2.2021
  4. Intercom on Product 13: Defining sustainable innovation

    Udgivet: 11.2.2021
  5. Norman Crowley on uncovering the business opportunities in tackling climate change

    Udgivet: 4.2.2021
  6. Code for America’s Amanda Renteria on defining the citizen experience

    Udgivet: 28.1.2021
  7. Conversations on Support

    Udgivet: 21.1.2021
  8. Productboard founder and CEO Hubert Palan on mastering product strategy

    Udgivet: 14.1.2021
  9. Holiday Rewind: Tech philosopher Alex Wolf on designing harmonious technology

    Udgivet: 7.1.2021
  10. Holiday Rewind: Understanding the Conversational Support Funnel

    Udgivet: 31.12.2020
  11. Holiday Rewind: Inside Intercom on Allyship

    Udgivet: 24.12.2020
  12. Intercom’s 2020 people pivot

    Udgivet: 17.12.2020
  13. Solving the customer success equation: Nick Mehta on delivering value at scale

    Udgivet: 10.12.2020
  14. Built for You E02: Making of Series

    Udgivet: 3.12.2020
  15. S.H.O.P. Part 4: Present

    Udgivet: 27.11.2020
  16. S.H.O.P. Part 3: Online

    Udgivet: 19.11.2020
  17. S.H.O.P. Part 2: Habits

    Udgivet: 12.11.2020
  18. S.H.O.P. Part 1: Store

    Udgivet: 5.11.2020
  19. Reflecting on the Intercom journey - Karen Peacock and Des Traynor in conversation

    Udgivet: 29.10.2020
  20. Nate Brown on why proactive CX is the next competitive battleground

    Udgivet: 22.10.2020

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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