The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

En podcast af Intercom - Torsdage

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466 Episoder

  1. Writing coach Leslie O’Flahavan on the dos and don’ts of customer messaging

    Udgivet: 18.11.2021
  2. UserOnboard’s Samuel Hulick on designing paths, not products

    Udgivet: 11.11.2021
  3. Meet the team: Intercom’s Brand Studio on evolving our brand

    Udgivet: 4.11.2021
  4. Leandra Fishman on driving revenue through stronger customer relationships

    Udgivet: 28.10.2021
  5. Jeff Toister on a guaranteed customer experience

    Udgivet: 21.10.2021
  6. Intercom's Jane Honey on perfecting career paths for product management

    Udgivet: 14.10.2021
  7. Intercom tour: Meet the Sydney office

    Udgivet: 7.10.2021
  8. Little Otter’s Rebecca Egger on making mental health care accessible to all

    Udgivet: 30.9.2021
  9. ​​Shep Hyken on getting customers to come back again and again

    Udgivet: 23.9.2021
  10. Kevin Maney on designing your own category

    Udgivet: 16.9.2021
  11. Webflow’s Maggie Hott on building a scalable sales team from the ground up

    Udgivet: 9.9.2021
  12. Meet the team: Intercom's PMMs discuss our approach to product marketing

    Udgivet: 2.9.2021
  13. Celebrating 10 years of Intercom

    Udgivet: 26.8.2021
  14. Dialpad’s Dan O’Connell on how an all-in-one support approach can drive revenue

    Udgivet: 12.8.2021
  15. Rewind: Val Geisler on how to supercharge your email onboarding

    Udgivet: 5.8.2021
  16. BrowserStack’s Mark Rudden on hypergrowth in a global pandemic

    Udgivet: 29.7.2021
  17. Rewind: How Yelp drove down churn by building up customer success

    Udgivet: 22.7.2021
  18. IBM's Arin Bhowmick on designing ethical AI

    Udgivet: 15.7.2021
  19. Rewind: Matt Rogers on scaling your SaaS business

    Udgivet: 8.7.2021
  20. Rewind: Coda’s Shishir Mehrotra on rethinking docs from scratch

    Udgivet: 1.7.2021

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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