The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

450 Episoder

1. Rewind: How Yelp drove down churn by building up customer success

   Udgivet: 22.7.2021
2. IBM's Arin Bhowmick on designing ethical AI

   Udgivet: 15.7.2021
3. Rewind: Matt Rogers on scaling your SaaS business

   Udgivet: 8.7.2021
4. Rewind: Coda’s Shishir Mehrotra on rethinking docs from scratch

   Udgivet: 1.7.2021
5. Celebrating Pride: Being out while the world is in

   Udgivet: 24.6.2021
6. How Intercom is preparing for a return to the office

   Udgivet: 17.6.2021
7. Rewind: Guru's Rick Nucci on using automation to scale your customer experience

   Udgivet: 10.6.2021
8. Intercom on Product: Accelerating your strategy after COVID-19

   Udgivet: 3.6.2021
9. Rewind: Lean UX author Jeff Gothelf on why design must have a seat at the table

   Udgivet: 27.5.2021
10. Conversations with friends: 6 highlights from behind the mic

    Udgivet: 20.5.2021
11. Gong’s Linda Lin on customer success strategies for moving upmarket

    Udgivet: 13.5.2021
12. Rewind: Close.com’s Steli Efti on balancing competition and collaboration in sales

    Udgivet: 6.5.2021
13. 360Learning’s Joei Chan on embracing innovation as a content marketer

    Udgivet: 29.4.2021
14. Calm’s Will Larson on how to build a technical leadership career

    Udgivet: 22.4.2021
15. MadKudu’s Francis Brero on how AI can boost conversational support

    Udgivet: 15.4.2021
16. Cliniko founder Joel Friedlaender on bringing digital transformation to healthcare

    Udgivet: 8.4.2021
17. Wikimedia Foundation COO Janeen Uzzell on future-proofing history

    Udgivet: 1.4.2021
18. CX pioneer Jeanne Bliss on building customer-centric businesses

    Udgivet: 25.3.2021
19. Built for you E03: Behind conversation topics and custom reports

    Udgivet: 18.3.2021
20. Later’s Farhan Virji on adapting B2C support strategies for B2B teams

    Udgivet: 11.3.2021