The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
En podcast af Intercom - Torsdage
438 Episoder
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ââShep Hyken on getting customers to come back again and again
Udgivet: 23.9.2021 -
Kevin Maney on designing your own category
Udgivet: 16.9.2021 -
Webflowâs Maggie Hott on building a scalable sales team from the ground up
Udgivet: 9.9.2021 -
Meet the team: Intercom's PMMs discuss our approach to product marketing
Udgivet: 2.9.2021 -
Celebrating 10 years of Intercom
Udgivet: 26.8.2021 -
Dialpadâs Dan OâConnell on how an all-in-one support approach can drive revenue
Udgivet: 12.8.2021 -
Rewind: Val Geisler on how to supercharge your email onboarding
Udgivet: 5.8.2021 -
BrowserStackâs Mark Rudden on hypergrowth in a global pandemic
Udgivet: 29.7.2021 -
Rewind: How Yelp drove down churn by building up customer success
Udgivet: 22.7.2021 -
IBM's Arin Bhowmick on designing ethical AI
Udgivet: 15.7.2021 -
Rewind: Matt Rogers on scaling your SaaS business
Udgivet: 8.7.2021 -
Rewind: Codaâs Shishir Mehrotra on rethinking docs from scratch
Udgivet: 1.7.2021 -
Celebrating Pride: Being out while the world is in
Udgivet: 24.6.2021 -
How Intercom is preparing for a return to the office
Udgivet: 17.6.2021 -
Rewind: Guru's Rick Nucci on using automation to scale your customer experience
Udgivet: 10.6.2021 -
Intercom on Product: Accelerating your strategy after COVID-19
Udgivet: 3.6.2021 -
Rewind: Lean UX author Jeff Gothelf on why design must have a seat at the table
Udgivet: 27.5.2021 -
Conversations with friends: 6 highlights from behind the mic
Udgivet: 20.5.2021 -
Gongâs Linda Lin on customer success strategies for moving upmarket
Udgivet: 13.5.2021 -
Rewind: Close.comâs Steli Efti on balancing competition and collaboration in sales
Udgivet: 6.5.2021
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletterđ www.intercom.com