The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

En podcast af Intercom - Torsdage

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438 Episoder

  1. ​​Shep Hyken on getting customers to come back again and again

    Udgivet: 23.9.2021
  2. Kevin Maney on designing your own category

    Udgivet: 16.9.2021
  3. Webflow’s Maggie Hott on building a scalable sales team from the ground up

    Udgivet: 9.9.2021
  4. Meet the team: Intercom's PMMs discuss our approach to product marketing

    Udgivet: 2.9.2021
  5. Celebrating 10 years of Intercom

    Udgivet: 26.8.2021
  6. Dialpad’s Dan O’Connell on how an all-in-one support approach can drive revenue

    Udgivet: 12.8.2021
  7. Rewind: Val Geisler on how to supercharge your email onboarding

    Udgivet: 5.8.2021
  8. BrowserStack’s Mark Rudden on hypergrowth in a global pandemic

    Udgivet: 29.7.2021
  9. Rewind: How Yelp drove down churn by building up customer success

    Udgivet: 22.7.2021
  10. IBM's Arin Bhowmick on designing ethical AI

    Udgivet: 15.7.2021
  11. Rewind: Matt Rogers on scaling your SaaS business

    Udgivet: 8.7.2021
  12. Rewind: Coda’s Shishir Mehrotra on rethinking docs from scratch

    Udgivet: 1.7.2021
  13. Celebrating Pride: Being out while the world is in

    Udgivet: 24.6.2021
  14. How Intercom is preparing for a return to the office

    Udgivet: 17.6.2021
  15. Rewind: Guru's Rick Nucci on using automation to scale your customer experience

    Udgivet: 10.6.2021
  16. Intercom on Product: Accelerating your strategy after COVID-19

    Udgivet: 3.6.2021
  17. Rewind: Lean UX author Jeff Gothelf on why design must have a seat at the table

    Udgivet: 27.5.2021
  18. Conversations with friends: 6 highlights from behind the mic

    Udgivet: 20.5.2021
  19. Gong’s Linda Lin on customer success strategies for moving upmarket

    Udgivet: 13.5.2021
  20. Rewind: Close.com’s Steli Efti on balancing competition and collaboration in sales

    Udgivet: 6.5.2021

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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