The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

En podcast af Intercom - Torsdage

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460 Episoder

  1. Growth marketing expert Ramli John on why you’re getting user onboarding wrong

    Udgivet: 3.3.2022
  2. Wellbeing coach Marilyn Suttle on curbing burnout and attrition

    Udgivet: 24.2.2022
  3. Velocity's Doug Kessler on bringing the mojo back to content marketing

    Udgivet: 17.2.2022
  4. 2022 customer support trends: How support leaders are adapting

    Udgivet: 10.2.2022
  5. CX expert Jay Baer on creating experiences that get your customers talking

    Udgivet: 3.2.2022
  6. How do we feel about being called ‘women in tech’?

    Udgivet: 27.1.2022
  7. Intercom on Product: Speeding back up when momentum drops

    Udgivet: 20.1.2022
  8. Benn Stancil, founder of Mode, on how data science can help us make better decisions

    Udgivet: 13.1.2022
  9. Drata’s CEO Adam Markowitz on creating a culture of cyber security

    Udgivet: 6.1.2022
  10. 2021 in conversation: Learnings from the podcast

    Udgivet: 22.12.2021
  11. Andrew Chen on how tech’s giants drive growth with network effects

    Udgivet: 16.12.2021
  12. The story behind the chirp: Intercom’s notification sound

    Udgivet: 9.12.2021
  13. Intercom presents Engineer Chats

    Udgivet: 2.12.2021
  14. CX author Dan Gingiss on turning customers into your own salesforce

    Udgivet: 25.11.2021
  15. Writing coach Leslie O’Flahavan on the dos and don’ts of customer messaging

    Udgivet: 18.11.2021
  16. UserOnboard’s Samuel Hulick on designing paths, not products

    Udgivet: 11.11.2021
  17. Meet the team: Intercom’s Brand Studio on evolving our brand

    Udgivet: 4.11.2021
  18. Leandra Fishman on driving revenue through stronger customer relationships

    Udgivet: 28.10.2021
  19. Jeff Toister on a guaranteed customer experience

    Udgivet: 21.10.2021
  20. Intercom's Jane Honey on perfecting career paths for product management

    Udgivet: 14.10.2021

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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