The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
En podcast af Intercom - Torsdage
450 Episoder
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Rewind: Slackâs Ali Rayl on supporting millions of daily active users
Udgivet: 12.5.2022 -
Let's talk principles: Exploring how we build product at Intercom
Udgivet: 5.5.2022 -
HubSpotâs CEO Yamini Rangan on ditching the funnel for the Flywheel
Udgivet: 28.4.2022 -
Dialling it up: The evolution of phone support
Udgivet: 21.4.2022 -
Rewind: Shopifyâs Hana Abaza on sales and marketing
Udgivet: 14.4.2022 -
Oracleâs Catherine Blackmore on the evolution of customer success
Udgivet: 7.4.2022 -
Questioning tech: The past, present, and future of survey tools
Udgivet: 31.3.2022 -
New at Intercom: Hear all about the next generation of customer engagement
Udgivet: 24.3.2022 -
Product evangelist John Cutler on becoming a catalyst for change
Udgivet: 16.3.2022 -
Celebrating International Women's Day 2022: Women who broke the bias
Udgivet: 8.3.2022 -
Growth marketing expert Ramli John on why youâre getting user onboarding wrong
Udgivet: 3.3.2022 -
Wellbeing coach Marilyn Suttle on curbing burnout and attrition
Udgivet: 24.2.2022 -
Velocity's Doug Kessler on bringing the mojo back to content marketing
Udgivet: 17.2.2022 -
2022 customer support trends: How support leaders are adapting
Udgivet: 10.2.2022 -
CX expert Jay Baer on creating experiences that get your customers talking
Udgivet: 3.2.2022 -
How do we feel about being called âwomen in techâ?
Udgivet: 27.1.2022 -
Intercom on Product: Speeding back up when momentum drops
Udgivet: 20.1.2022 -
Benn Stancil, founder of Mode, on how data science can help us make better decisions
Udgivet: 13.1.2022 -
Drataâs CEO Adam Markowitz on creating a culture of cyber security
Udgivet: 6.1.2022 -
2021 in conversation: Learnings from the podcast
Udgivet: 22.12.2021
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletterđ www.intercom.com