The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
En podcast af Intercom - Torsdage
438 Episoder
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Starkâs CEO Cat Noone on designing accessible products
Udgivet: 7.7.2022 -
Form specialist Caroline Jarrett on designing surveys that work
Udgivet: 30.6.2022 -
G2's CMO Amanda Malko on the latest trends in software buying
Udgivet: 23.6.2022 -
Pride 2022: Being out and bringing people in
Udgivet: 16.6.2022 -
Intercomâs product principles: Back to the basics
Udgivet: 9.6.2022 -
Customer Experience author Elizabeth Dixon on the CX that makes an impact
Udgivet: 2.6.2022 -
Intercom on Product: Facing the tech slowdown
Udgivet: 26.5.2022 -
2022 CS Benchmark: How support quality impacts businesses
Udgivet: 19.5.2022 -
Rewind: Slackâs Ali Rayl on supporting millions of daily active users
Udgivet: 12.5.2022 -
Let's talk principles: Exploring how we build product at Intercom
Udgivet: 5.5.2022 -
HubSpotâs CEO Yamini Rangan on ditching the funnel for the Flywheel
Udgivet: 28.4.2022 -
Dialling it up: The evolution of phone support
Udgivet: 21.4.2022 -
Rewind: Shopifyâs Hana Abaza on sales and marketing
Udgivet: 14.4.2022 -
Oracleâs Catherine Blackmore on the evolution of customer success
Udgivet: 7.4.2022 -
Questioning tech: The past, present, and future of survey tools
Udgivet: 31.3.2022 -
New at Intercom: Hear all about the next generation of customer engagement
Udgivet: 24.3.2022 -
Product evangelist John Cutler on becoming a catalyst for change
Udgivet: 16.3.2022 -
Celebrating International Women's Day 2022: Women who broke the bias
Udgivet: 8.3.2022 -
Growth marketing expert Ramli John on why youâre getting user onboarding wrong
Udgivet: 3.3.2022 -
Wellbeing coach Marilyn Suttle on curbing burnout and attrition
Udgivet: 24.2.2022
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletterđ www.intercom.com