The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

450 Episoder

1. Engineering principles: Shaping the solution and building in small steps

   Udgivet: 29.9.2022
2. How to deploy empathy to get the most out of customer interviews, according to Geocodio's Michele Hansen

   Udgivet: 22.9.2022
3. Emojis mean business: The characters transforming business messaging

   Udgivet: 15.9.2022
4. Intercom on Product: The new dawn of Machine Learning

   Udgivet: 8.9.2022
5. Rewind: Jean Hsu on people-centric management

   Udgivet: 1.9.2022
6. Kinzen’s CEO Mark Little on the fight against disinformation

   Udgivet: 25.8.2022
7. Algolia’s Sarah Dayan on what sets a staff plus engineer apart

   Udgivet: 18.8.2022
8. UserTesting’s Janelle Estes on using human insight to create memorable experiences

   Udgivet: 11.8.2022
9. Let's talk principles: From technical conservatism to connected, modular systems

   Udgivet: 4.8.2022
10. Sanj Bhayro on creating the right foundation to help businesses scale

    Udgivet: 28.7.2022
11. Three million downloads and counting: Inside Intercom reaches a podcasting milestone

    Udgivet: 21.7.2022
12. Stripe’s James Dyett on a customer-first approach to sales

    Udgivet: 14.7.2022
13. Stark’s CEO Cat Noone on designing accessible products

    Udgivet: 7.7.2022
14. Form specialist Caroline Jarrett on designing surveys that work

    Udgivet: 30.6.2022
15. G2's CMO Amanda Malko on the latest trends in software buying

    Udgivet: 23.6.2022
16. Pride 2022: Being out and bringing people in

    Udgivet: 16.6.2022
17. Intercom’s product principles: Back to the basics

    Udgivet: 9.6.2022
18. Customer Experience author Elizabeth Dixon on the CX that makes an impact

    Udgivet: 2.6.2022
19. Intercom on Product: Facing the tech slowdown

    Udgivet: 26.5.2022
20. 2022 CS Benchmark: How support quality impacts businesses

    Udgivet: 19.5.2022