The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

En podcast af Intercom - Torsdage

Kategorier:

438 Episoder

  1. ProfitWell founder Patrick Campbell on life after acquisition

    Udgivet: 23.11.2022
  2. Chili Piper’s Co-Founder Alina Vandenberghe on bootstrapping your way to success

    Udgivet: 17.11.2022
  3. Solving the Innovator's Dilemma: How successful companies are embracing innovation units

    Udgivet: 10.11.2022
  4. Surfboard founder Natasha Ratanshi-Stein on riding the wave of planning software for support

    Udgivet: 3.11.2022
  5. Collect's Founder Alex Delivet on automating data collection

    Udgivet: 27.10.2022
  6. Rewind: Strategyn’s Tony Ulwick on Jobs-to-be-Done

    Udgivet: 20.10.2022
  7. New at Intercom: Unlocking in-product messaging

    Udgivet: 13.10.2022
  8. Management coach Lara Hogan on perfecting the leadership craft

    Udgivet: 6.10.2022
  9. Engineering principles: Shaping the solution and building in small steps

    Udgivet: 29.9.2022
  10. How to deploy empathy to get the most out of customer interviews, according to Geocodio's Michele Hansen

    Udgivet: 22.9.2022
  11. Emojis mean business: The characters transforming business messaging

    Udgivet: 15.9.2022
  12. Intercom on Product: The new dawn of Machine Learning

    Udgivet: 8.9.2022
  13. Rewind: Jean Hsu on people-centric management

    Udgivet: 1.9.2022
  14. Kinzen’s CEO Mark Little on the fight against disinformation

    Udgivet: 25.8.2022
  15. Algolia’s Sarah Dayan on what sets a staff plus engineer apart

    Udgivet: 18.8.2022
  16. UserTesting’s Janelle Estes on using human insight to create memorable experiences

    Udgivet: 11.8.2022
  17. Let's talk principles: From technical conservatism to connected, modular systems

    Udgivet: 4.8.2022
  18. Sanj Bhayro on creating the right foundation to help businesses scale

    Udgivet: 28.7.2022
  19. Three million downloads and counting: Inside Intercom reaches a podcasting milestone

    Udgivet: 21.7.2022
  20. Stripe’s James Dyett on a customer-first approach to sales

    Udgivet: 14.7.2022

5 / 22

On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

Visit the podcast's native language site