The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
En podcast af Intercom - Torsdage
438 Episoder
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ProfitWell founder Patrick Campbell on life after acquisition
Udgivet: 23.11.2022 -
Chili Piperâs Co-Founder Alina Vandenberghe on bootstrapping your way to success
Udgivet: 17.11.2022 -
Solving the Innovator's Dilemma: How successful companies are embracing innovation units
Udgivet: 10.11.2022 -
Surfboard founder Natasha Ratanshi-Stein on riding the wave of planning software for support
Udgivet: 3.11.2022 -
Collect's Founder Alex Delivet on automating data collection
Udgivet: 27.10.2022 -
Rewind: Strategynâs Tony Ulwick on Jobs-to-be-Done
Udgivet: 20.10.2022 -
New at Intercom: Unlocking in-product messaging
Udgivet: 13.10.2022 -
Management coach Lara Hogan on perfecting the leadership craft
Udgivet: 6.10.2022 -
Engineering principles: Shaping the solution and building in small steps
Udgivet: 29.9.2022 -
How to deploy empathy to get the most out of customer interviews, according to Geocodio's Michele Hansen
Udgivet: 22.9.2022 -
Emojis mean business: The characters transforming business messaging
Udgivet: 15.9.2022 -
Intercom on Product: The new dawn of Machine Learning
Udgivet: 8.9.2022 -
Rewind: Jean Hsu on people-centric management
Udgivet: 1.9.2022 -
Kinzenâs CEO Mark Little on the fight against disinformation
Udgivet: 25.8.2022 -
Algoliaâs Sarah Dayan on what sets a staff plus engineer apart
Udgivet: 18.8.2022 -
UserTestingâs Janelle Estes on using human insight to create memorable experiences
Udgivet: 11.8.2022 -
Let's talk principles: From technical conservatism to connected, modular systems
Udgivet: 4.8.2022 -
Sanj Bhayro on creating the right foundation to help businesses scale
Udgivet: 28.7.2022 -
Three million downloads and counting: Inside Intercom reaches a podcasting milestone
Udgivet: 21.7.2022 -
Stripeâs James Dyett on a customer-first approach to sales
Udgivet: 14.7.2022
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletterđ www.intercom.com