The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

450 Episoder

1. Two AI chatbots walk into a bar: TV writer Joe Toplyn on teaching chatbots to crack jokes

   Udgivet: 6.7.2023
2. Becoming Fin: The story behind the name of our AI chatbot

   Udgivet: 29.6.2023
3. Adapting to the AI revolution in CS: Discussing our 2023 AI report

   Udgivet: 22.6.2023
4. Transforming customer service in healthcare, with health educator Jennifer FitzPatrick

   Udgivet: 15.6.2023
5. From science fiction to reality: Exploring the potential of LLMs

   Udgivet: 8.6.2023
6. Preparing your CS team for the age of AI: Hear the latest thoughts from leaders in the space

   Udgivet: 1.6.2023
7. Intercom on Product: The AI revolution and the future of customer service

   Udgivet: 25.5.2023
8. Building AI that works: How to navigate the AI frontier as a product leader

   Udgivet: 17.5.2023
9. Unleashing productivity: Learn how AI boosts customer service team productivity by 14%, according to Stanford and MIT researchers

   Udgivet: 11.5.2023
10. How to take your Customer Service from unforgivable to unforgettable, with Micah Solomon

    Udgivet: 4.5.2023
11. How customer-obsessed companies are coming out on top: Insights from CX executive Marbue Brown

    Udgivet: 27.4.2023
12. How to prove the value of your customer experience programs – actionable advice from CX expert Jim Tincher

    Udgivet: 20.4.2023
13. Behavioral economics expert Melina Palmer on unlocking the science of consumer behavior

    Udgivet: 13.4.2023
14. The great differentiator: How fintech companies are prioritizing great customer service

    Udgivet: 6.4.2023
15. Customer support just got smarter: A closer look into our new ChatGPT-powered bot

    Udgivet: 30.3.2023
16. CX expert Jon Picoult on shaping memories, not just experiences

    Udgivet: 23.3.2023
17. Conversation starter: A chat about our groundbreaking new AI chatbot

    Udgivet: 14.3.2023
18. The GPT effect: A new era of customer service

    Udgivet: 9.3.2023
19. Intercom on Product: Our manifesto for next-generation customer service

    Udgivet: 2.3.2023
20. Hi, Robot: Intercom interviews ChatGPT

    Udgivet: 23.2.2023