Questions for now - Compelling perspectives on digital CX

69 Episoder

1. How Patagonia's employee engagement leads to great CX

   Udgivet: 24.9.2020
2. How Shopify adapted to demand during the pandemic

   Udgivet: 13.8.2020
3. What CX means to venture capitalists

   Udgivet: 10.7.2020
4. Introducing TELUS International Studios

   Udgivet: 23.6.2020
5. The voice activated CX platform simplifying the smart home industry

   Udgivet: 1.5.2020
6. How Indeed.com views and masters client success

   Udgivet: 16.10.2019
7. Shifting customer engagement from transactional to human

   Udgivet: 4.10.2019
8. Using data to understand customers from Wix.com

   Udgivet: 21.6.2019
9. How Dropbox converts freemium users into premium payers

   Udgivet: 7.6.2019
10. The CX guru showing great companies how to be amazing

    Udgivet: 31.5.2019
11. Meet the CX leader who learned her trade in the trenches

    Udgivet: 24.4.2019
12. WIA – Conall Laverty, Founder & CEO

    Udgivet: 11.4.2019
13. How Headspace converts new users into customers for life

    Udgivet: 15.3.2019
14. Getting clever about CRM - Insights from Salesforce

    Udgivet: 11.2.2019
15. The importance of a customer-first mindset - Insights from HubSpot

    Udgivet: 19.3.2018
16. How I raised Net Promoter Score from 8 to 68 - Alan McNab, MD EMEA of Velocidi

    Udgivet: 13.3.2018
17. Scaling CX - A talk with Airbnb's head of global customer experience

    Udgivet: 5.3.2018
18. 7 imperatives for moving your customer experience to the next level

    Udgivet: 19.2.2018
19. Jeffrey Puritt - President & CEO, TELUS International

    Udgivet: 5.2.2018
20. Rod Jones - the man who helps CX Leads make better decisions

    Udgivet: 21.1.2018